Jobs

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Job title:	CUSTOMER SERVICE ADVISORS
Organisation:	Sanctuary Group
Vacancy description:	CUSTOMER SERVICE ADVISORS CUSTOMER SERVICE CENTRE, HINDLE HOUSE, TRINITY WAY, ADDERBURY, BANBURY £18,990 TO £19,990 PER ANNUM (PRO RATA) VARIOUS HOURS AVAILABLE – EVENINGS AND SATURDAYS With over 80,000 properties Sanctuary Housing is one of the UK’s leading and most progressive housing associations. To ensure our residents receive the very best service, we opened our dedicated Customer Service Centre in Adderbury in April 2011. We are looking to recruit Customer Service Advisors to join our new evening and weekend teams to help us to deliver further achievements and continued success. Whatever the question, whoever the customer, you will be there to help. You will try your best to answer queries first time. But if that is not possible, you will take responsibility for the case until it is resolved. We are determined to deliver customer service excellence to all our customers. So you will need a positive attitude and a can do approach with great communication skills. Previous experience of working in a customer service centre environment is desirable. In return, we will invest in your skills and give you the chance to develop your career with us. As we deliver services to a diverse customer base, if you are multi-lingual and can speak Gujarati, Punjabi, Hindi, Urdu, Polish, Mandarin or French this would be advantageous. The Centre is currently open from 8am to 8pm Monday to Friday, and 9am to 1pm on Saturday. In addition to on-going training and support you will also receive excellent benefits including 23 days annual leave (pro rata) and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Milena Stanislawska on 01295 814043 and quote Ref: SHA2639. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Association is an exempt charity.
Location:	CUSTOMER SERVICE CENTRE, HINDLE HOUSE, TRINITY WAY, ADDERBURY, BANBURY
Salary:	£18,990 TO £19,990 PER ANNUM (PRO RATA)
Closing date:	24-05-2013
Contact:	Milena Stanislawska  (www.sanctuary-group.co.uk) 01295 814043 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	IS SERVICE DESK ANALYSTS
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. IS SERVICE DESK ANALYSTS WORCESTER £22,625 TO £24,329 PER ANNUM 35 HOURS PER WEEK – BETWEEN THE HOURS OF 7:30AM AND 6PM As IS Service Desk Analyst your role will be to assist the day-to-day provision of support to users of Sanctuary Information Systems. Your focus will be to resolve customers’ technical queries effectively and provide excellent customer service. You will also ensure that customers are kept up-to-date with progress and that calls passed to other teams contain accurate and relevant information. You will need to keep abreast of all new products and services, and share ideas and knowledge to other members of the team. An intermediate knowledge of Microsoft Office, experience in Service Desk Support Systems and Email / Internet Communications are essential. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 26 days annual leave and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SG1935. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WORCESTER
Salary:	£22,625 TO £24,329 PER ANNUM
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Administration Assistant
Organisation:	Stafford & Rural Homes
Vacancy description:	We are seeking to recruit to our Neighbourhoods & Independent Living Team. We are looking for a committed, hard working team player with good communication skills. Based at our head office premises on the Stafford Technology Park, the role will focus on: high quality administrative support service for the Independent Living and Neighbourhoods Team. Undertaking routine duties: filing, messages, typing reports and letters, taking minutes . Ensuring customers queries are handled efficiently .This could be by telephone, in writing, in the office or in a customer’s home. To collate and report on key performance measures to managers within agreed timescales. SARH policies and procedures with regard to tenancy management and provide general advice on tenancy matters to customers such as tenancy terminations, mutual exchanges, succession rights and housing options. Contribute to newsletters, leaflets, annual reports and any other publications required to promote the service. Work to the excellent standards set within the Quality Assessment Framework Responsible for recording and reporting information about vulnerable adults and safeguarding children for the whole service. Experienced in customer service or a similar environment, ideally you will have an awareness of housing issues and basic knowledge of Supporting People and the personalisation agenda. Experience in Microsoft Office (Word and Excel) is essential.
Location:	Stafford
Salary:	£16,906—£17,724
Closing date:	24-05-2013
Contact:	Hannah Chapman  (recruitment@sarh.co.uk) 01785 216773 The Rurals 1 Parker Court Dyson Way Staffordshire Technology Park Stafford ST18 0WP

Job title:	Customer Care Supervisor
Organisation:	Gentoo Group Ltd
Vacancy description:	Customer Care Supervisor (construction trades background is essential) We are currently looking for a Customer Care Supervisor with experience of house building to work as part of our after care team. You will be required to deliver excellent customer service to time and budget, achieve excellent build and finish quality and ensure a high level of customer satisfaction. For further information and to apply please visit www.gentoopeople.com
Location:	Sunderland
Salary:	£28,941 - £31,163
Closing date:	24-05-2013
Contact:	Janice Green  (janice.green@gentoogroup.com) 01915255000 Gentoo Group Ltd Emperor House 2 Emperor Way Doxford International Business Park Sunderland SR3 3XR

Job title:	MAINTENANCE ASSISTANT
Organisation:	Sanctuary Group
Vacancy description:	We believe that people should be looked after with the utmost dignity and respect and are proud of the high standards we achieve through a continuing philosophy of developing standards and delivering service. MAINTENANCE ASSISTANT BREME CARE HOME, 46 PROVIDENCE ROAD, SIDEMOOR, BROMSGROVE £7.64 PER HOUR 35 HOURS PER WEEK – TO BE WORKED 7 HOURS A DAY, MONDAY TO FRIDAY Surrounded by pleasant and well-maintained gardens, Breme Residential Care Home is located in the Sidemoor area of Bromsgrove. Registered for 60 places, Breme Residential Care Home offers both short and long stay care. Maintaining a safe and well presented environment, you will carry out general maintenance in the home and its grounds. As well as carrying out weekly health and safety checks and risk assessments, you should also adhere to relevant regulations and guidelines. Occasional liaison with contractors and residents is possible, so strong communication (both written and verbal) and organisational skills are key to this role. The successful candidate will need to have basic health and safety knowledge. Occasional travel for training purposes may be required; therefore a full current driving licence is desirable. Our excellent benefits package includes 28 days annual leave, pro rata (including bank holidays) sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Karen Keen on 01527 571320 and quote Ref: SC3956. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	BREME CARE HOME, 46 PROVIDENCE ROAD, SIDEMOOR, BROMSGROVE
Salary:	£7.64 PER HOUR
Closing date:	24-05-2013
Contact:	Karen Keen  (www.sanctuary-group.co.uk) 01527 571320 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	PROJECT WORKER
Organisation:	Sanctuary Group
Vacancy description:	PROJECT WORKER JOHN POUNDS HOUSE, 271 GARRATT LANE, WANDSWORTH, LONDON, SW18 4DU £9.54 PER HOUR, 37.5 HOURS PER WEEK – SHIFTS CONSISTING OF 7.5 HOURS, INCLUDING EVENINGS AND WEEKENDS We are looking for an individual with passion and drive to provide support, enabling our clients with a range of mental health needs to achieve their potential and live more independently within their community. Ideally, you will have experience of working with vulnerable adults who have mental health needs. As we take a client centred approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to form positive relationships with people from varied backgrounds. You will use these skills to work with colleagues and partner agencies to achieve the best outcome for our clients. This will include regular key working, support planning, as well as liaising with statutory and non-statutory agencies on behalf of the clients, actively encouraging choice and involvement, or acting as advocate when required. In accordance with your core beliefs of delivering a genuinely needs led service, we will look to you to help clients maximise their income, budget, pay their rent and engage with work and training. Previous housing related support experience is desirable. In addition you will also have the ability to learn new skills and work well as part of our committed and hardworking team. Initiative will also be key to your success, as you will be required to source innovative solutions to problems that allow residents’ independence to be maximised. Many different experiences can be useful and relevant to our work. So if you have strong communication skills and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Candidates who show enthusiasm and commitment to progressing their career within a supported housing environment are encouraged to apply. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, pro rata (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1420. Closing Date: 5pm on 24 May 2013. Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	JOHN POUNDS HOUSE, 271 GARRATT LANE, WANDSWORTH, LONDON, SW18 4DU
Salary:	£9.54 PER HOUR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	CARE ASSISTANTS
Organisation:	Sanctuary Group
Vacancy description:	We believe that people should be looked after with the utmost dignity and respect and are proud of the high standards we achieve through a continuing philosophy of developing standards and delivering service. CARE ASSISTANTS THE HAVEN RESIDENTIAL CARE HOME, 36 / 38 WELLINGTON ROAD, HATCH END, MIDDLESEX £6.88 TO £7.35 PER HOUR (DEPENDENT ON QUALIFICATIONS) 36 HOURS PER WEEK – TO BE WORKED ON A ROTA PATTERN OVER 6 DAYS, WORKING EITHER 8AM TO 2PM OR 2PM TO 8PM SHIFTS, INCLUDING OCCASIONAL WEEKENDS The Haven Residential & Specialist Dementia Care home is a brand new older persons care home situated in Hatch End. The home is registered for 29 places and provides high quality residential and specialist dementia care. You will ensure that residents receive the right level of care to meet their day-to-day needs. You will establish positive relationships with residents and staff, provide personal care and keep residents rooms and communal areas clean and tidy. Ideally you should be qualified to NVQ / QCF level 2 Health & Social Care (or similar), or with our support willing to work towards this. Our excellent benefits package includes 28 days annual leave, (including bank holidays) sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Yvonne Carter on 0208 421 5887 and quote Ref: SC3957. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	THE HAVEN RESIDENTIAL CARE HOME, 36 / 38 WELLINGTON ROAD, HATCH END, MIDDLESEX
Salary:	£6.88 TO £7.35 PER HOUR (DEPENDENT ON QUALIFICATIONS)
Closing date:	24-05-2013
Contact:	Yvonne Carter  (www.sanctuary-group.co.uk) 0208 421 5887 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	TEAM LEADERS
Organisation:	Sanctuary Group
Vacancy description:	We believe that people should be looked after with the utmost dignity and respect and are proud of the high standards we achieve through a continuing philosophy of developing standards and delivering service. TEAM LEADERS THE HAVEN RESIDENTIAL CARE HOME, 36 / 38 WELLINGTON ROAD, HATCH END, MIDDLESEX £8.83 PER HOUR 36 HOURS PER WEEK – TO BE WORKED ON A ROTA PATTERN OVER 6 DAYS, WORKING EITHER 8AM TO 2PM OR 2PM TO 8PM SHIFTS, INCLUDING OCCASIONAL WEEKENDS The Haven Residential & Specialist Dementia Care home is a brand new older persons care home situated in Hatch End. The home is registered for 29 places and provides high quality residential and specialist dementia care. In this varied role as a Team Leader, you will ensure that residents receive the right level of care to meet their day to day needs. Your duties will include establishing positive relationships with residents and staff, promoting safe working practices, providing personal care and keeping residents’ rooms and communal areas clean and tidy. You will also supervise a team of Care Assistants. With broad experience of working in a care environment, you should be qualified to NVQ / QCF Level 3 in Health & Social Care (or equivalent) and share our passion for providing a first class service. You must be able to work on your own initiative, prioritise your workload and have exceptional organisational and literacy skills. Experience of staff supervision is also required. Our excellent benefits package includes 28 days annual leave, (including bank holidays) sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Yvonne Carter on 0208 421 5887 and quote Ref: SC3958. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	THE HAVEN RESIDENTIAL CARE HOME, 36 / 38 WELLINGTON ROAD, HATCH END, MIDDLESEX
Salary:	£8.83 PER HOUR
Closing date:	24-05-2013
Contact:	Yvonne Carter  (www.sanctuary-group.co.uk) 0208 421 5887 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	PLANNED MAINTENANCE COORDINATOR
Organisation:	Sanctuary Group
Vacancy description:	PLANNED MAINTENANCE COORDINATOR BASED AT ONE OF THE FOLLOWING LOCATIONS: PLYMOUTH, PAIGNTON, EXETER OR SALISBURY £28,360 TO £33,050 PER ANNUM (DEPENDENT ON LOCATION) WITH COMPANY CAR 35 HOURS PER WEEK INCLUDING OCCASIONAL EVENINGS In this role you will be responsible for the co-ordination of a team of surveyors. In addition to this you will also be responsible for stock condition surveys, service contracts, aids and adaptations activities and overseeing compliance surveys, ensuring all activities are completed on time and measured against set targets. You will also be responsible for the management of disrepair cases and enforcement notices, have responsibility for the cyclical programme of works in terms of budget management and implementation and also have an overview of contractor management within their area, ensuring any contract or performance issues are addressed as required in order to meet customer, organisational and financial needs. With previous building surveying experience, you will ensure that work is completed well and that it meets the needs and expectation of our residents. With a proven ability to effectively recruit, manage and develop staff you will have experience in contractor management and delivering services within budget, making you an ideal candidate for this role. A Degree, management qualification or relevant professional qualification or knowledge and ability at an equivalent level is also desirable. A full, current drivers licence is essential for this role. In addition to strong support and involvement, you will also receive excellent benefits including 26 days annual leave, a contributory pension scheme and a company car. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SMC1257 Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity
Location:	BASED AT ONE OF THE FOLLOWING LOCATIONS: PLYMOUTH, PAIGNTON, EXETER OR SALISBURY
Salary:	£28,360 TO £33,050 PER ANNUM (DEPENDENT ON LOCATION) WITH COMPANY CAR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Administrative Assistant
Organisation:	Stafford & Rural Homes
Vacancy description:	Key responsibilities are: To provide an effective and high quality administrative support service for the Independent Living and Neighbourhoods Team. Provide a responsive and informative service ensuring customers queries are dealt with in an appropriate and satisfactory manner. This could be by telephone, in writing, in the office or in a customer’s home. To collate and report on key performance measures to operational managers and head of service within agreed timescales and an informative manner . Familiarise yourself with SARH policies and procedures with regard to tenancy management and provide general advice on tenancy matters to customers such as tenancy terminations, mutual exchanges, succession rights and housing options. Undertake routine administrative duties: filing, messages, typing reports and letters, taking minutes and collate and report on key performance measures. Also support the Customer Call and Telecare Service with administration. Contribute to newsletters, leaflets, annual reports and any other publications required to promote the service. Work to the excellent standards set within the Quality Assessment Framework Responsible for recording and reporting information about vulnerable adults and safeguarding children for the whole service. Experienced in customer service or similar environment, ideally you will have an awareness of housing issues and basic knowledge of Supporting People and the personalisation agenda. Experience in Microsoft Office (Word and Excel) is essential . To apply please visit the careers and opportunties page of our website www.sarh.co.uk. Strictly no agencies Closing Date: 24/05/2013 Interview Date: 06/06/2013
Location:	Stafford
Salary:	£16,656
Closing date:	24-05-2013
Contact:	Hannah Chapman  (recruitment@sarh.co.uk) 01785 216773 Stafford and Rural Homes 1 parker Court Staffordshire Technology Park Stafford ST18 0WP
Attached files:	Please click here to download document Please click here to download job description

Job title:	FINANCE OFFICER
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. FINANCE OFFICER WORCESTER £18,077 TO £19,335 PER ANNUM 35 HOURS PER WEEK An exciting opportunity has arisen within our Operating Assets Team for a Finance Officer. Responsible for maintaining the Group’s inventory and fixed asset register, you will be responsible for the addition and disposal of assets and reviewing invoice documentation to ensure accuracy is being achieved. Ideally you will have a working knowledge of classes of fixed assets and be studying towards AAT. We are looking for a proactive ‘self-starter’ who has a can-do attitude and is able to bring their relevant skills and knowledge to the role and add immediate value and impact to the team. However candidates who have previous experience within a similar financial function and are looking to further their financial career within a growing and fast moving organisation who is committed to staff development are also encouraged to apply as advancement towards an AAT, ACCA or CIMA qualification can be supported. You will be skilled at diagnosing problems and implementing effective solutions. Not afraid to ask questions, you will also be skilled at considering the consequences of your own and others decisions, and dedicated to prioritising your workload to ensure that tasks are completed to the highest of standards. Flexibility is also key to success as we require candidates who have a flexible approach and are committed to completing high work volumes within strict deadlines, which may include working additional hours. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 26 days annual leave and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Emma Line on 01905 334770 and quote Ref: SG1940. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WORCESTER
Salary:	£18,077 TO £19,335 PER ANNUM
Closing date:	24-05-2013
Contact:	Emma Line  (www.sanctuary-group.co.uk) 01905 334770 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	LEAD FINANCE OFFICERS
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. LEAD FINANCE OFFICERS WORCESTER £24,358 TO £26,394 PER ANNUM 35 HOURS PER WEEK An exciting opportunity has arisen for Lead Finance Officers to work within our Service Charges team. You will ensure that the team is meeting their targets and that accurate and timely financial performance information including service charge budgets and year-end scheme accounts are being produced and interpreted, to enable informed decisions to be made. With recent experience of undertaking a similar role, including the use of financial systems such as SUN (including journal processing) and intermediate Excel skills, you will have knowledge of financial regulations, legislation and current practice. You will utilise your skills and knowledge to ensure that an effective financial service is being provided. This will include the provision of financial information, monthly reports and advice, allowing the implementation of effective controls to help ensure that the Group meets its objectives and regulatory requirements. We are looking for proactive and forward thinking individuals who can add immediate value and impact to the teams function and fully support its members. Experience of directly supervising staff is therefore key for success in this role. With a passion for customer care, you will also exhibit outstanding interpersonal and communication skills allowing you to build strong relationships with internal and external stakeholders. You will also need to be skilled at diagnosing problems and implementing effective solutions. An AAT qualification, or knowledge and ability at an equivalent level is essential. Flexibility is key to success as we require candidates with a flexible approach and committed to completing high work volumes within strict deadlines, which may include working additional hours. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 26 days annual leave and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SG1939. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WORCESTER
Salary:	£24,358 TO £26,394 PER ANNUM
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	MOBILE CARETAKER
Organisation:	Sanctuary Group
Vacancy description:	MOBILE CARETAKER BASED AT UNIT C, STANLEY COURT, 3 GLENMORE BUSINESS PARK, SALISBURY AND COVERING SALISBURY AND SURROUNDING AREAS £14,544 TO £16,160 PER ANNUM 40 HOURS PER WEEK – MONDAY TO FRIDAY BETWEEN 7.30AM AND 5PM We are currently looking to recruit a Mobile Caretaker within the Estate Services team based in Salisbury, which is a key section of the Property Services division. The division is responsible for delivering estate maintenance and property repairs service throughout the UK. The Estate Services team provides high quality grounds maintenance, soft landscaping, caretaking and cleaning service to Sanctuary properties throughout Salisbury and the surrounding areas. As part of this role you will provide a general caretaking and cleaning service. This may include cleaning communal areas and refuse stores, removal of bulky items and graffiti removal. Working on the estates you will also report any anti-social behaviour and maintenance work that may be required. We are looking to recruit a self-motivated and enthusiastic individual who is capable of working alone. The successful candidates will also be happy to work and interact with residents of all ages on the estates. With previous experience working in a similar role, you will have the ability to work to deadlines and prioritise your workload. Travel is a requirement of this role so a full, current driving licence is required. A company van and power tools (where applicable) will be provided for business use only. In addition to strong support and involvement, you will also receive excellent benefits including 24 days annual leave and a pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Liz Lambert on 01752 725622 and quote Ref: SMC1256. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity
Location:	BASED AT UNIT C, STANLEY COURT, 3 GLENMORE BUSINESS PARK, SALISBURY AND COVERING SALISBURY AND SURROUNDING AREAS
Salary:	£14,544 TO £16,160 PER ANNUM
Closing date:	24-05-2013
Contact:	Liz Lambert  (www.sanctuary-group.co.uk) 01752 725622 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	LOCAL PARTNERSHIP COORDINATOR
Organisation:	Sanctuary Group
Vacancy description:	LOCAL PARTNERSHIP COORDINATOR ESTUARY HOUSE, PENINSULA PARK, RYDON LANE, EXETER, DEVON £13,218 TO £14,180 PER ANNUM 21 HOURS PER WEEK – FLEXIBLE HOURS, MAY REQUIRE EVENINGS TO MEET BUSINESS NEEDS Housing lies at the heart of our business. With regional operations based in the communities in which we operate, Sanctuary manages homes across England and Scotland, providing general rented, sheltered and home ownership accommodation. As Local Partnerships Coordinator you will provide an efficient and comprehensive support and administrative service to the Partnership Team. With excellent communication skills and proven experience of working in a similar role, you will liaise with stakeholders (public and private) and set up databases. You will also maintain an accurate record of local statistics and sources of grant funding, as well as provide administrative support for meetings. Ideally qualified to NVQ / QCF Level 3 in Business Administration or with experience to a similar level, you will have excellent written and verbal communication skills coupled with strong IT skills in Microsoft Excel and Word (or similar). With proven experience of working to deadlines and prioritising workloads you will have the ability to respond promptly and effectively to queries. Although this is an office based role, some travel will be required between Exeter and Torbay therefore a full valid drivers licence and access to a vehicle are essential. Excellent benefits include 26 days annual leave, pro rata and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SHSL0007. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	ESTUARY HOUSE, PENINSULA PARK, RYDON LANE, EXETER, DEVON
Salary:	£13,218 TO £14,180 PER ANNUM
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Neighbourhood Services Officer
Organisation:	Stafford & Rural Homes
Vacancy description:	You will help us deliver a great service to customers by making sure their needs are listened to and addressed. Delivering sustainable communities through managing our estates in partnership with key stakeholders and various customer groups, you will deal with enquiries, assess standards and identify and resolve any issues, including those involving vulnerable tenants. You will also prepare casework, reports and court papers, attend court hearings and in some cases evictions, contribute to anti-social behaviour initiatives and procedures, including the new TSA standards and new Tenure and Welfare Reforms. You’ll work closely with a range of customers, including vulnerable ones. So you will need a good track record of dealing with complaints, supported by superb customer service, communication and interpersonal skills. A sound understanding of housing and anti-social behaviour is also important. You will also need the ability to make sound independent decisions, bags of initiative and a valid driving licence.
Location:	Stafford
Salary:	£21,242 - £23,476
Closing date:	24-05-2013
Contact:	Human Resources  (recruitment@sarh.co.uk) 01785 216730 The Rurals 1 Parker Court Dyson Way Staffordshire Technology Park Stafford ST18 0WP

Job title:	Mechanical Engineer
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	JOB OPPORTUNITIES In 2013 L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. This is an exciting new job within the Maintenance Services team where you will be responsible for managing the delivery of the mechanical and electrical (M&E) servicing contracts through external contractors, with a bias towards mechanical installations, in particular water management, to ensure full compliance with M&E legislative and regulatory compliance across L&Q’s housing stock. You will work closely with the Mechanical & Electrical Engineering Manager and M&E engineering colleagues. You will make a real difference developing an effective, efficient and responsive management process to support L&Q’s corporate objective of achieving Operational Excellence. You will have expert knowledge in the servicing, repair and replacement of mechanical installations. You will be required to manage the contracts of the external contractors who are engaged to carry out the various contracts e.g. domestic and commercial mechanical installations, pumps & tanks, air conditioning, solar/PV etc. A major function of the role will be the management of water installations and ensuring compliance with ACoP - L8. You will monitor the progress of these contracts, identify issues and action remedial measures to ensure high level contract compliance and resident satisfaction. You will also need to demonstrate an understanding of performance management to ensure that quality and value for money is achieved at all times. L&Q are major provider of new homes and have a large programme for the construction of these properties. The post holder may represent the Maintenance Services team, at various key stage meetings, with a view to ensuring that M&E services are fully considered in the design and construction of the new developments. Applicants should be able to demonstrate a good working knowledge of design and energy use requirements regarding Part L of British Standards and Code of Sustainable Homes. It is essential that you are a first class communicator with experience of working with a variety of different stakeholders. You will be able to liaise effectively with contractors, residents, solicitors, and our own technical and administrative staff. You will need practical experience of managing specialist mechanical and electrical installations and have a detailed understanding of best practice in the delivery of such contracts. You will need to be computer literate and be able input and retrieve data from computer management systems. You will possess a relevant building services mechanical qualification to HNC level or equivalent. You will need a full driving licence and have access to a vehicle on a daily basis as this role requires the post holder to be mobile (travelling to various sites). Access to our full suite of benefits including 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. Please quote ref: MECR1 Interviews will be held on 11 June 2013 Please note that we do not issue separate person specifications all the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Cray House, DA14 5HU
Salary:	Salary £32,000-£40,750 pa plus £1,300 per annum Essential Car User Allowance*
Closing date:	24-05-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 London & Quadrant Housing Trust Cray House 3 Maidstone Road Sidcup Kent DA14 5HU

Job title:	IS TRAINING LEADS
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. IS TRAINING LEADS WORCESTER £28,448 TO £30,625 PER ANNUM PLUS A COMPANY CAR 35 HOURS PER WEEK We are looking for pro-active team players who have first class interpersonal skills to work as IS (Information Systems) Training Leads. Relying on your recent experience delivering and developing IS learning and development interventions, you will work as part of the IS team to design and update existing training material as well as plan, deliver and evaluate project based training as needed. You will also contribute to e-learning solutions. In addition you will manage one or more IS Trainers providing advice and support where necessary. Experience in the delivery of IS based training including the ability to write training material is required, coupled with knowledge of the business applications used in the Group such as Microsoft Suite, PSE, Northgate Housing and Sun. Strong communication and organisational skills are also required as you will work closely with staff both within the IS department and across the Group. Frequent travel and overnight stays are a requirement of this role therefore a full current drivers licence is essential. A CIPD certificate in Training Practice or a Diploma in Training Management, or relevant knowledge and experience from a similar role is required. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 26 days annual leave, a company car and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SG1943. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WORCESTER
Salary:	£28,448 TO £30,625 PER ANNUM PLUS A COMPANY CAR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	OPERATIONS MANAGER (PLANNED WORKS)
Organisation:	Sanctuary Group
Vacancy description:	OPERATIONS MANAGER (PLANNED WORKS) COVERING THE NORTH REGION £39,087 TO £43,430 PER ANNUM PLUS A COMPANY CAR 40 HOURS PER WEEK Sanctuary Maintenance is responsible for delivering a high quality and cost-effective property repairs, facilities, gas servicing and installation, and maintenance service across the UK for Sanctuary Group and to external clients. Working within Sanctuary Maintenance, you will manage the delivery of a high quality Internal Maintenance Service that responds to the customer, organisational and financial needs across the North region. Operating within a service focused environment, you will deliver key performance indicators and performance manage both trade and office employees to ensure excellent services are provided to tenants and external customers. You will be responsible for ensuring contracts are delivered on time, to a high standard and within contract specification. This role therefore requires experience at a strategic and operational level, including the ability to review policies and procedures, and assist in the production and implementation of local plans that guarantee service delivery is on target and meets customer needs. The ideal candidate will have a proven track record managing direct labour operations over a large geographical area and multiple office locations, together with experience of delivering maintenance services and planned works from inception to completion and within budget. You will have excellent communication and interpersonal skills, allowing you to build and maintain positive relationships with internal and external customers. This role will cover the North region so extensive travel will be required; a full, valid driving licence will therefore be required. In addition to strong support and involvement, you will also receive excellent benefits including 26 days annual leave, a company car and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SMC1262. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity
Location:	COVERING THE NORTH REGION
Salary:	£39,087 TO £43,430 PER ANNUM PLUS A COMPANY CAR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Click here to download document

Job title:	Trades Positions
Organisation:	One Vision Housing
Vacancy description:	Do you strive for success? Are you passionate about everything you do? Do you do what you say you will do? Do you dare to be different? Do you never stand still? If this is you – we want to hear from you! We are looking for 58 professionals from a variety of trades - 28 Joiners, 7 Electricians, 8 Painters, 3 Gas engineers and 12 Manual workers. Sovini isn’t just a housing group, it is an exciting new type of group with the mission to bring together like-minded organisations to work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations. If you are looking for a challenge in a fast paced continually developing company is could be the perfect opportunity for you! If you are interested in applying for any of the positions please visit our website www.ovh.org.uk, email humanresources@ovh.org.uk or call us on 0151 530 5661. Please note we do not accept applications by CV or approaches from recruitment agencies. We will be showcasing the vacancies and providing opportunities for anyone interested to apply, at our recruitment exhibitions, taking place at Aintree Racecourse. If you’re interested in any of the roles or hearing more about working at Sovini, you’re welcome to attend either of the two events, both taking place in the Princess Royal Suite, 4th Floor, Princes Royal Stand, Aintree Racecourse, on either Thursday 16 and Monday 20 May (between 4pm and 8pm). Please visit www.sovini.co.uk for more information. We are an equal opportunities employer and welcome applications from all members of the community. Closing date: Friday 24 May 2013 Assessments/interviews will be held week commencing 10 June 2013 for shortlisted candidates.
Location:	Liverpool
Salary:	Trade Dependent
Closing date:	24-05-2013
Contact:	Human Resources  (humanresources@ovh.org.uk) 01515305661 Atlantic House Dunningsbridge Road Bootle Liverpool L30 4TH
Attached files:	Please click here to download electrical engineer document Please click here to download gas engineer document Please click here to download manual labourer document Please click here to download multi-skilled document Please click here to download painter and decorator document

Job title:	FACILITIES MANAGER
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. FACILITIES MANAGER HINDLE HOUSE, TRINITY WAY, ADDERBURY, BANBURY £25,850 TO £28,218 PER ANNUM, 35 HOURS PER WEEK – MONDAY TO FRIDAY, PLUS ON CALL DUTIES We are looking for a well-organised Facilities Manager to provide a key interface for Sanctuary Group and create excellent working relationships with internal customers, attending site or regional meetings where appropriate. You will carry out regular service / buildings inspections reporting the results to the Group Facilities Manager on a monthly basis and act upon any failures identified in the inspection and ensure corrective actions are undertaken in a timely manner, challenging the status quo and being prepared to change processes and procedures to improve building and facilities management. You will be proactive and meet planned and reactive SLAs to increase customer satisfaction, deliver agreed services within the budget allocated to the role and the standard required. Working as part of the wider Group Facilities team in ensuring that all facilities management services meet the quality, health and safety and environmental standards and requirements, you are also required to undertake any other related duties which are within the job holder’s capability, ensuring a cost effective delivery of hard and soft facilities management services within our buildings, including the operation of all plant and equipment. With proven experience of multi-site management, you will need the ability to calmly handle and resolve difficult and challenging situations. Experience of using Microsoft Word, Excel and Outlook (or similar) is required, as well as excellent communication skills with a positive attitude and proactive approach to customer service. You will also need to be in possession of, or have a willingness to work towards, a relevant professional qualification at further education level. As travel will be required for this role a full, a valid drivers licence and access to a vehicle are desirable. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 26 days annual leave and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SG1933. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	HINDLE HOUSE, TRINITY WAY, ADDERBURY, BANBURY
Salary:	£25,850 TO £28,218 PER ANNUM, 35 HOURS PER WEEK – MONDAY TO FRIDAY, PLUS ON CALL DUTIES
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	CHEF MANAGER
Organisation:	Sanctuary Group
Vacancy description:	We believe that people should be looked after with the utmost dignity and respect and are proud of the high standards we achieve through a continuing philosophy of developing standards and delivering service. CHEF MANAGER WATLINGTON & DISTRICT CARE HOME, HILL ROAD, WATLINGTON, OXON, OX49 5AE £11.35 PER HOUR 40 HOURS PER WEEK - WORKED OVER 5 DAYS Developed in collaboration with Watlington Hospital Charitable Trust, this purpose built 60 bed Nursing Home provides everything from dementia and frail elderly nursing through to intermediate care, offering a complete solution for our residents and excellent scope for your career. You will plan a varied set of menus that meet the dietary needs of our residents. You will prepare and cook meals, keep track of stock and waste, and ensure that the kitchen operates within budget and remains clean and tidy. You will also carry out risk assessments. Experience of cooking for large groups of people, along with an appropriate qualification, such as 706 City & Guilds 1 & 2 or NVQ / QCF Level 2 Catering & Hospitality (or equivalent) is essential. Good organisational and communication skills are also required as is previous experience of staff management. Our excellent benefits package includes 28 days annual leave (including bank holidays) sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Leila Verran on 01491 613400 and quote Ref: SC3948. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	WATLINGTON & DISTRICT CARE HOME, HILL ROAD, WATLINGTON, OXON, OX49 5AE
Salary:	£11.35 PER HOUR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 01491 613400 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	IS TRAINERS
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. IS TRAINERS WORCESTER £24,358 TO £26,394 PER ANNUM PLUS A COMPANY CAR 35 HOURS PER WEEK – MONDAY TO FRIDAY We are looking for pro-active team players who have first class interpersonal skills to work as IS (Information Systems) Trainers. Relying on your recent experience delivering and developing IS learning and development interventions, you will work as part of the IS team to design and update existing training material as well as plan, deliver and evaluate project based training as needed. You will also contribute to e-learning solutions. Experience in the delivery of IS based training including the ability to write training material is required, coupled with knowledge of the business applications used in the Group such as Microsoft Suite, PSE, Northgate Housing and Sun. Strong communication and organisational skills are also required as you will work closely with staff both within the IS department and across the Group. Frequent travel and overnight stays are a requirement of this role therefore a full current drivers licence is essential. A CIPD certificate in Training Practice or a Diploma in Training Management, or relevant knowledge and experience from a similar role is required. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 26 days annual leave, a company car and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SG1942. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WORCESTER
Salary:	£24,358 TO £26,394 PER ANNUM PLUS A COMPANY CAR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	DEPUTY MANAGER
Organisation:	Sanctuary Group
Vacancy description:	DEPUTY MANAGER PARK LODGE, 249-251 VICTORIA PARK ROAD, HACKNEY, LONDON £11.66 PER HOUR 37.5 HOURS PER WEEK – TO BE WORKED FLEXIBLY INCLUDING LATE SHIFTS AND WEEKENDS AS REQUIRED We are looking for a forward thinking professional to join our management team working with young adults with mental health problems. You will have wide ranging experience in a social care environment. You will deputise in the absence of the Local Service Manager including coordinating the orientation of newly appointed staff and leading quality initiatives. As an adaptable team player, you will be able to gain the trust of both staff and residents who will see you as their mentor. With strong communication skills and the ability to remain calm under pressure, you will be pivotal to the delivery of high quality support services. Applicants must be able to support staff to deliver high quality support services throughout the East London area. An understanding of Contractual Obligations and Quality Assessment Framework is essential. Some local travel is a requirement of the role, therefore a full valid drivers licence and access to your own transport is desirable. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 33 days annual leave (including bank holidays) and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1346R. Closing Date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	PARK LODGE, 249-251 VICTORIA PARK ROAD, HACKNEY, LONDON
Salary:	£11.66 PER HOUR
Closing date:	24-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Electrical Engineer
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	In 2013 L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. This is an exciting new job within the Maintenance Services team where you will be responsible for managing the delivery of the mechanical and electrical (M&E) servicing contracts through external contractors, with a bias towards electrical installations, to ensure full compliance with M&E legislative and regulatory compliance across L&Q’s housing stock. You will work closely with the Mechanical & Electrical Engineering Manager and M&E engineering colleagues. You will make a real difference developing an effective, efficient and responsive management process to support L&Q’s corporate objective of achieving Operational Excellence. You will have expert knowledge in the servicing, repair and replacement of electrical installations. You will be required to manage the contracts of the external contractors who are engaged to carry out the various contracts e.g. domestic and commercial electrical installations, door entry systems, fire alarms and emergency lighting, P.V. etc. You will monitor the progress of these contracts; identify issues and action remedial measures to ensure high level contract compliance and resident satisfaction. You will also need to demonstrate an understanding of performance management to ensure that quality and value for money is achieved at all times. L&Q are major provider of new homes and have a large programme for the construction of these properties. The post holder may represent the Maintenance Services team, at various key stage meetings, with a view to ensuring that M&E services are fully considered in the design and construction of the new developments. Applicants should be able to demonstrate a good working knowledge of design and energy use requirements regarding Part L of British Standards and Code of Sustainable Homes. It is essential that you are a first class communicator with experience of working with a variety of different stakeholders. You will be able to liaise effectively with contractors, residents, solicitors, and our own technical and administrative staff. You will need practical experience of managing specialist mechanical and electrical installations and have a detailed understanding of best practice in the delivery of such contracts. You will need to be computer literate and be able input and retrieve data from computer management systems. You will possess a relevant building services electrical qualification to HNC level or equivalent. You will need a full driving licence and have access to a vehicle on a daily basis as this role requires the post holder to be mobile (travelling to various sites). Access to our full suite of benefits including 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. Please quote ref: EECR1 Interviews will be held on 6 June 2013 Please note that we do not issue separate person specifications all the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Cray House, DA14 5HU
Salary:	Salary £32,000-£40,750 pa plus £1,300 per annum Essential Car User Allowance*
Closing date:	24-05-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 London & Quadrant Housing Trust 3 Maidstone Road Cray House Sidcup Kent DA14 5HU

Job title:	DEPUTY LOCAL SERVICE MANAGER
Organisation:	Sanctuary Group
Vacancy description:	DEPUTY LOCAL SERVICE MANAGER BASED AT 36 LONGFORD ROAD, BOGNOR REGIS, WEST SUSSEX, PO21 1AG £11.33 PER HOUR 35 HOURS PER WEEK Sanctuary Supported Living is a provider of high quality housing and support. We are looking for a Deputy Local Service Manager to join our Arun Resettlement Service. The applicant would be required to have relevant experience in supporting clients towards independence, including maintaining a tenancy and knowledge of Housing Management. Experience of working with all client groups, including Homeless, Mental Health, Learning Disability, Alcohol and Substance Misuse are also a requirement. Knowledge and experience of floating support services and Service Development would be an asset. The base for this role will be in Bognor Regis but travel will be necessary to attend other services in Arun and to meetings, as requested. You will also be required to assist the Local Service Manager in all aspects of their role and deputise for them in their absence. Evidence of achievement of directly managing staff, working as part of a team, managing budgets and successfully working with and negotiating with external agencies is essential. Ideally you will be qualified to, or willing to work towards qualifications in Housing, Social Care and / or other relevant qualifications. The post is currently Monday to Friday, between 9am and 5pm, but may change in the future to meet the needs of the service. A car driver is preferred and there will be a reimbursement for fuel costs. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 33 days annual leave, pro rata (including bank holidays) and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1400. Closing Date: 5pm on 27 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	BASED AT 36 LONGFORD ROAD, BOGNOR REGIS, WEST SUSSEX, PO21 1AG
Salary:	£11.33 PER HOUR
Closing date:	27-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	FLOATING PROJECT WORKER
Organisation:	Sanctuary Group
Vacancy description:	FLOATING PROJECT WORKER COVERING STAFFORD AND EAST STAFFORDSHIRE £8.59 PER HOUR 37.5 HOURS PER WEEK – USUALLY MONDAY TO FRIDAY, BETWEEN 9AM TO 5PM, BUT FLEXIBILITY REQUIRED TO MEET BUSINESS NEEDS We are looking for an individual with passion and drive to provide housing related support, enabling clients with learning disabilities and / or mental health issues to achieve their potential and live more independently within their community. As we take a client centered approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to build positive professional relationships with people from varied backgrounds. You will use these skills to work with colleagues and partner agencies to achieve the best outcome for our clients. This will include liaising with statutory and non-statutory agencies on behalf of the clients, actively encouraging choice and involvement, or acting as advocate when required. In accordance with your core beliefs of delivering a genuinely needs led service, we will look to you to help clients maximise their income, budget, pay their rent and engage with work and training. Previous housing related support experience is therefore desirable but just as important is the ability to learn new skills and work well as part of our committed and hard working team. Initiative will also be key to your success, as you will be required to source innovative solutions to problems that allow clients independence to be maximised. Many different experiences can be useful and relevant to our work. So if you have strong communication skills and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Travel will be a requirement of the role therefore a full driving licence and access to a vehicle is required. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, pro rata (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1416. Closing Date: 5pm on 27 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	COVERING STAFFORD AND EAST STAFFORDSHIRE
Salary:	£8.59 PER HOUR
Closing date:	27-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	FLOATING SUPPORT WORKER – TEMPORARY POSITION FOR 12 MONTHS
Organisation:	Sanctuary Group
Vacancy description:	FLOATING SUPPORT WORKER – TEMPORARY POSITION FOR 12 MONTHS ESTUARY HOUSE, PENINSULA PARK, RYDON LANE, EXETER, EX2 7XE £8.61 PER HOUR 37 HOURS PER WEEK – TO BE WORKED OVER 7 DAYS We are looking for a positive and professional individual with experience of working with homeless people with complex needs. Previous experience of working in a floating support service or Supported Housing environment would be beneficial. You will be motivated to make a difference by supporting clients to access services, training and employment as well as encourage the development of social skills in readiness for independent living. You will need to be enthusiastic and flexible together with the ability to work to deadlines and targets. Strong organisational skills as well as functional literacy and numeracy are necessary. The ability to react quickly to changing priorities and young people’s needs is essential. As we take a client centered approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to form positive relationships with people from varied backgrounds. Many different experiences can be useful and relevant to our work. Therefore, if you have strong communication skills, and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Candidates who show enthusiasm and commitment to progressing their career within a supported housing environment are encouraged to apply. Travel will be a requirement of the position and therefore a full valid driving license is essential. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, pro rata (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1410. Closing Date: 5pm on 27 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	ESTUARY HOUSE, PENINSULA PARK, RYDON LANE, EXETER, EX2 7XE
Salary:	£8.61 PER HOUR
Closing date:	27-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	NEIGHBOURHOOD SERVICES MANAGER
Organisation:	Eastlands Homes
Vacancy description:	At Eastlands Homes we care about people. We take pride in delivering quality services that support our tenants and we value our staff and encourage their development. We help build safe and successful neighbourhoods and work with our partners to make a real difference for everybody in East Manchester. So if you want be part of an organisation where a belief in our values is just as important as your technical and professional know how, then read on... We’re looking for an exceptional manager with the drive and enthusiasm to lead some of our Neighbourhood Services teams. You will: • Be a skilled communicator • Have a proven track record of delivering sustainable service improvement • Manage and deliver a wide rage of functions with a focus on customer care and value for money • Have a commitment to resident involvement and the principles of social housing • Apply your creativity to the development of new ideas and best practice Application packs can be downloaded from our website www.eastlandshomes.co.uk or by emailing jobs@eastlandshomes.co.uk or calling our 24-hour jobs line 0161 274 2176. Please let us know if you would like any help completing the application. Closing date for applications is 5pm on Monday 27 May 2013 No agency contact. We do not accept expressions of interest by CV. Eastlands wishes to reflect the communities in which it works, at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and ethnic minority groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed. If you indicate you are disabled on your monitoring form, you are guaranteed an interview if you can demonstrate the essential criteria for the role.
Location:	Manchester
Salary:	Up to £40,800
Closing date:	27-05-2013
Contact:	HR and Recruitment  (jobs@eastlandshomes.co.uk) 0161 274 2176 Eastlands House, Victoria Street, Manchester, M11 2NX
Attached files:	Please click here to download application letter Please click here to download application form Please click here to download person specification Please click here to download job description

Job title:	FLOATING PROJECT WORKER
Organisation:	Sanctuary Group
Vacancy description:	FLOATING PROJECT WORKER COVERING STAFFORD AND EAST STAFFORDSHIRE £8.59 PER HOUR 30 HOURS PER WEEK – USUALLY MONDAY TO FRIDAY, BETWEEN 9AM TO 5PM, BUT FLEXIBILITY REQUIRED TO MEET BUSINESS NEEDS We are looking for an individual with passion and drive to provide housing related support, enabling clients with learning disabilities and / or mental health issues to achieve their potential and live more independently within their community. As we take a client centered approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to build positive professional relationships with people from varied backgrounds. You will use these skills to work with colleagues and partner agencies to achieve the best outcome for our clients. This will include liaising with statutory and non-statutory agencies on behalf of the clients, actively encouraging choice and involvement, or acting as advocate when required. In accordance with your core beliefs of delivering a genuinely needs led service, we will look to you to help clients maximise their income, budget, pay their rent and engage with work and training. Previous housing related support experience is therefore desirable but just as important is the ability to learn new skills and work well as part of our committed and hard working team. Initiative will also be key to your success, as you will be required to source innovative solutions to problems that allow clients independence to be maximised. Many different experiences can be useful and relevant to our work. So if you have strong communication skills and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Travel will be a requirement of the role therefore a full driving licence and access to a vehicle is required. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, pro rata (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1417. Closing Date: 5pm on 27 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	COVERING STAFFORD AND EAST STAFFORDSHIRE
Salary:	£8.59 PER HOUR
Closing date:	27-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Steet Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	PROJECT WORKER
Organisation:	Sanctuary Group
Vacancy description:	PROJECT WORKER WESTON FOYER, ST IVES ROAD, WESTON-SUPER-MARE, SOMERSET £8.61 PER HOUR, 39 HOURS PER WEEK – TO BE WORKED ON A ROTA BASIS WORKING BETWEEN THE HOURS OF 8.00AM AND 9.00PM, INCLUDING WEEKENDS We are looking for an individual with a passion and drive to provide support, enabling our clients with a range of complex needs including those who have experienced domestic abuse to achieve their potential and live more independently within their community. As we take a client centred approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to form positive relationships with people from varied backgrounds. You will use these skills to work with colleagues and partner agencies to achieve the best outcome for our clients. This will include regular key working, support planning, as well as liaising with statutory and non-statutory agencies on behalf of the clients, actively encouraging choice and involvement, or acting as advocate when required. In accordance with your core beliefs of delivering a genuinely needs led service, we will look to you to help clients maximise their income, budget, pay their rent and engage with work and training. Previous housing related support experience is desirable. In addition you will also have the ability to learn new skills and work well as part of our committed and hardworking team. Initiative will also be key to your success, as you will be required to source innovative solutions to problems that allow residents independence to be maximised. Many different experiences can be useful and relevant to our work. So if you have strong communication skills and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Candidates who show enthusiasm and commitment to progressing their career within a supported housing environment are encouraged to apply. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1396. Closing Date: 5pm on 27 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WESTON FOYER, ST IVES ROAD, WESTON-SUPER-MARE, SOMERSET
Salary:	£8.61 PER HOUR, 39 HOURS PER WEEK – TO BE WORKED ON A ROTA BASIS WORKING BETWEEN THE HOURS OF 8.00AM AND 9.00PM, INCLUDING WEEKENDS
Closing date:	27-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Administrative Assistant
Organisation:	Stafford & Rural Homes
Vacancy description:	Part time 22.2 hours role covering maternity leave. Your key responsibilities will be: Provide administrative support to the Telecare and Customer Call team as and when required. Monitoring and reporting on performance in relation to Aids and Adaptations. Ensure accurate administrative records are kept in relation to the Aids and Adaptations, Liaise with Housing Choices ,in relation to transfer and aids and adaptation requests. Provide support and cover when required to the Customer Call service, responding to customer telephone calls. To apply please see the careers and opportunities pages of our website. www.sarh.co.uk. Strictly no agencies
Location:	Stafford
Salary:	£15,816 pro rata
Closing date:	27-05-2013
Contact:	Hannah Chapman  (recruitment@sarh.co.uk) 01785 216773 Stafford and Rural Homes 1 parker Court Staffordshire Technology Park Stafford ST18 0WP
Attached files:	Please click here to download document Please click here to download job description

Job title:	Customer Call Advisor
Organisation:	Stafford & Rural Homes
Vacancy description:	Weekend job 12 hours Receiving and responding to calls through a Tunstall PNC6 system providing 24 hours a day, 365 days a year cover as part of the Customer Call team. Take timely and appropriate action, liaising with statutory, voluntary and care agencies ensuring that customer’s needs are met. Ensure service standards and performance measures set by the Telecare Services Association are met at all times. Support the Customer Call Team Leader ensuring customer complaints/feedback is measured and responded to effectively. Recording and reporting out of hour calls received. Carry out any necessary administrative duties as are required to ensure the efficient and effective provision of services. The job description and person specification explains the role in more detail. If you are a customer focused individual and wish to apply, please visit the “careers and opportunities” section on our website www.sarh.co.uk. Application packs are also available from Human Resources. Strictly no agencies.
Location:	Stafford
Salary:	£16,906
Closing date:	27-05-2013
Contact:	Hannah Chapman  (recruitment@sarh.co.uk) 01785 216773 Stafford and Rural Homes 1 Parker Court Staffordshire Technology Park Stafford ST18 0WP
Attached file:	Please click here to download document

Job title:	Neighbourhoods Manager
Organisation:	Stafford & Rural Homes
Vacancy description:	Can you make a difference? Do you want to make a difference? We are changing the way we deliver frontline services in future and looking for a dynamic and capable manager to help influence that future direction for our neighbourhoods services. As a Neighbourhoods Manager, you will have a proven track record in the effective management of neighbourhoods, housing choices (allocations) and community involvement. Key areas of responsibility will include: Managing a team of up to 10 people; Neighbourhood Officers, Community Involvement Officers and the estate caretaking service. To develop working partnerships with other organisations and community groups to continuously improve the delivery of the Neighbourhoods and Community Involvement service. Develop and implement Anti-Social Behaviour (ASB) initiatives and procedures to tackle anti-social behaviour, placing the emphasis on prevention as well as enforcement. Working with partner agencies to deliver community and estate management initiatives. Deliver an effective Tenancy and Estate Management service which complies with statutory requirements and good practice. Monitor and report on vulnerable Adult/safeguarding information, working closely with vulnerable customers offering support and guidance to ensure customers sustain their tenancy. Promote intensive tenancy support incorporating the troubled families priorities and research best practice and work to continuously improve involvement and access to ‘hard to reach’ groups. A sound understanding of housing, current legislation and anti-social behaviour is essential. You will also need the ability to make sound independent decisions, have bags of initiative and a valid driving licence.
Location:	Stafford
Salary:	£32,741-36,188
Closing date:	27-05-2013
Contact:	Hannah Chapman  (recruitment@sarh.co.uk) 01785 216773 The Rurals 1 Parker Court Staffordshire Technology Park Stafford ST18 0WP

Job title:	Project Worker
Organisation:	Sanctuary Group
Vacancy description:	PROJECT WORKER BRIGHTON & HOVE FOYER, PELHAM STREET, BRIGHTON £9.06 PER HOUR, 39 HOURS PER WEEK – INCLUDING EVENINGS AND A MAXIMUM OF 10 WEEKENDS A YEAR We are looking for an individual with the passion and drive to provide support to young people. Our present clients have a range of complex personal development needs. We aim to support them to achieve their potential and live more independently within the community. Ideally experience of working in a residential setting and practical knowledge of the Welfare Benefit system is desirable. As we take a client centred approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to form positive relationships with young people. You will use these skills to work with colleagues and partner agencies to achieve the best outcome for our clients, and to advocate for them when required. Regular support planning, key working and liaising with statutory and non-statutory agencies is a main part of the role. Our aim is to actively encourage choice and involvement. In accordance with our core beliefs of delivering a genuinely needs led service, we will look to you to help client’s explore their work and training opportunities. We also aim to support them to manage their income and financial responsibilities. In addition, you will be required to have the ability to learn new skills and work as part of our committed and hard working team. Initiative will be key to your success and you will be encouraged to source innovative solutions. Many different experiences can be useful and relevant to our work. If you have strong communication skills and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Candidates who show enthusiasm and commitment to progressing their career within a supported housing environment are encouraged to apply. Travel may be required for training purposes; therefore a full, valid driving licence is desirable. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1375. Closing Date: 5pm on 28 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	BRIGHTON & HOVE FOYER, PELHAM STREET, BRIGHTON
Salary:	£9.06 PER HOUR, 39 HOURS PER WEEK – INCLUDING EVENINGS AND A MAXIMUM OF 10 WEEKENDS A YEAR
Closing date:	28-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Click here to download document

Job title:	Asset Reinvestment Manager x 2
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	In 2013 L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. The Asset Management team is newly formed and is made up of 12 members of staff. The team is responsible for the delivery of the Asset Management Strategy and the provisions of all property ownership related professional services such as Lease extension and renewal, granting of easements, CPO, property appraisal, project management of refurbishment or remodelling of existing stock. In this role, you will be working for a proactive and dynamic Housing Group focusing on improving the performance of existing property portfolio consisting of brownfield sites for mix of uses but predominantly residential. You will be involved in identifying opportunities within existing stock, stock rationalisation, carrying out feasibility and viability studies, preparing various reports, managing staff and pro active portfolio management. This role will not focus on planning and development management responsibilities but there is opportunity to develop this skillset within the team. Essential: • Outstanding commercial awareness, an ability to quickly analyse a given situation and to have the confidence to make decisions. • Understand key drivers that influence the return on investment for the re-development of existing assets. • Detailed understanding of property contracts and the statutes and legislation governing them. • Experience of dealing with town planning, building control etc. • A first class negotiator. • Demonstrate excellent leadership and coaching skills. • To have a robust understanding of any government policies and statutory legislation that shapes the social rented sector. • Demonstrate a first class understanding of the residential property market. • An excellent communicator, highly persuasive, confident and able to command authority internally and externally. • Highly motivated and able to manage a medium size team. If you are a motivated and dynamic qualified professional with RICS accredited degree, MRICS qualified, have previous experience of assessing residential re-development and investment assets, good knowledge of residential property market or have a desire to move into this area. Accustomed to setting goals and achieving them; with strong post qualification experience in the commercial real estate sector, please get in touch. Access to our full suite of benefits including 31 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. In line with our promise to encourage more women into senior roles at L&Q whilst all applications will be judged on merit, we would encourage applications from females as women are underrepresented at senior levels within L&Q. Please quote ref: RIMCH1 Interviews will be held on 13th June 2013 Please note that we do not issue separate person specifications all the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Maidstone Road, Sidcup, Kent DA14 5HU
Salary:	Salary £49,500-£63,250pa
Closing date:	28-05-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 L&q Housing Trust 3 Maidstone Road Cray House Sidcup Kent DA14 5HU

Job title:	COOK
Organisation:	Sanctuary Group
Vacancy description:	At our Extra Care Scheme, we believe that everyone should be treated with dignity and respect. We ensure the residents here enjoy their independence with the assurance of on-site care and support. COOK GREENWICH GARDENS, 34 GREENWICH DRIVE NORTH, MACKWORTH, DERBY £6.94 PER HOUR 30 HOURS PER WEEK – INCLUDING ALTERNATE WEEKENDS AND POSSIBLE EVENINGS TO MEET BUSINESS NEEDS Managing a team of Catering Assistants, your duties will include preparing and cooking meals to meet the needs of our residents. You will keep track of stock and waste and ensure that the kitchen remains clean and tidy whilst operating within budget. Other duties include carrying out risk assessments as well as recruiting and training staff. Experience of catering for the dietary requirements of older people and a valid food hygiene certificate are essential. Our excellent benefits package includes 28 days annual leave, pro rata (including bank holidays), a sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SEC1287. Closing date: 5pm on 28 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	GREENWICH GARDENS, 34 GREENWICH DRIVE NORTH, MACKWORTH, DERBY
Salary:	£6.94 PER HOUR
Closing date:	28-05-2013
Contact:	Recruitment Team  (www.sanctuary-group,co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	SENIOR IS TRAINING MANAGER
Organisation:	Sanctuary Group
Vacancy description:	Sanctuary Group is a leading national housing and care provider, managing around 94,000 units of accommodation throughout England and Scotland. With a multi-million pound turnover and staff numbers in excess of 9,500, Sanctuary successfully provides a diverse range of services across a group structure including general rented, retirement living, supported accommodation, student and key worker accommodation and care homes. SENIOR IS TRAINING MANAGER WORCESTER £40,468 TO £44,364 PER ANNUM PLUS A COMPANY CAR 35 HOURS PER WEEK – MONDAY TO FRIDAY Based within the IS team, you will define and implement strategy for IS Training across the Group. Utilising your previous high level of expertise in the areas of IS training, including an awareness of developments and practice in the marketplace you will design and implement strategy for the team, managing and supporting them to deliver high quality and cost effective IS training services in line with business requirements. Strong interpersonal, communication and organisational skills are essential as you will work closely with the IS Support Services Manager, as well as with people at all levels of the organisation, to ensure IS training is delivered appropriately and consistently, tailoring learning solutions and services to meet their needs. As a proactive and motivated individual, who has a flexible and decisive attitude, you will be experienced at prioritising your workload and meeting tight deadlines. A relevant degree or management qualification is essential. A Chartered Member of CIPD (or equivalent) would be advantageous. A full current driving licence is essential as travel and overnight stays are a requirement of this role. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, a contributory pension scheme and a company car. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SG1945. Closing Date: 5pm on 29 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	WORCESTER
Salary:	£40,468 TO £44,364 PER ANNUM PLUS A COMPANY CAR
Closing date:	29-05-2013
Contact:	£40,468 TO £44,364 PER ANNUM PLUS A COMPANY CAR  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Homeowner Services Advisor x 2
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	This year L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. 2 x full time permanent positions working shifts between 8.00am -6.30pm (Some Saturday shifts - 9am to 1pm, will be required) Are you passionate about customer care? Prepared to go the extra mile to ensure our home owners receive an excellent service? If so, you could be the person we are looking for. A dedicated Homeowner Services Team has been set up as part of L&Q Direct to ensure that our homeowners receive a top quality service. We are looking for someone who is confident, loves interaction with our customers, enjoys problem solving and has a determination to achieve positive outcomes. The role will involve being the first point of contact for our homeowners, taking ownership and responsibility of queries received, chasing contractors and stakeholders for a positive outcome. You will work with a variety of internal and external customers, providing an administration service for the homeowner’s services team and ensuring that our homeowners are kept informed and fully updated at all times until queries are resolved. It is essential that you possess excellent telephone and IT skills, together with the ability to work as part of a team. You must be proficient with Arena maintenance, ASB and have experience in working in a call centre environment. If you have a positive mind-set, want to be involved in an exciting team that rises to challenges and want to make a real difference……we want to hear from you. Previous customer service experience is essential. PREVIOUS APPLICANTS NEED NOT APPLY Access to our full suite of benefits including 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. Please quote ref: HOSACH4 Interviews will be held on 5 and 7 June 2013 Please note that we do not issue separate person specifications all the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Cray House, Maidstone Road, Sidcup, Kent, DA14 5HU
Salary:	Starting salary £20,250-£26,000pa
Closing date:	29-05-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 L&Q Housing Trust Cray House 3 Maidstone Road Sidcup Kent DA14 5HU

Job title:	Quality & Surveying Manager
Organisation:	MHS Homes
Vacancy description:	You will be working closely with our customers to ensure the provision of excellent quality service within our maintenance, surveying and environmental teams. Ideally, we are looking for someone with proven experience in all aspects of maintenance within the social housing sector and in-depth knowledge and understanding of the principles of a Quality Management System. You must have experience of staff management, and be proficient at setting up work flow processes, with the ability to organise work in a methodical and systematic way. It is essential that applicants are willing to work evenings or weekends to suit circumstances as necessary, and wherever possible with reasonable notice. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Criminal Records Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£32,250 per annum
Closing date:	29-05-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634354305 (24 hrs) mhs homes Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download application form Please click here to download guidance notes

Job title:	Property Surveyor
Organisation:	MHS Homes
Vacancy description:	Full Time, Permanent 37 hours per week Reporting to the Quality & Surveying Manager, you will be required to provide expert building pathology for a range of property issues. Duties include: • Undertaking projects including monitoring of contractors engaged, agree on works schedules and liaise with customers to ensure high satisfaction and quality levels. • Identifying building defects and designs and ensure appropriate cost effective solutions are implemented in a timely fashion. • Providing technical support to various teams within mhs homes. • Carrying out pre-inspections of repairs and post inspections of work completed. • Prepare specifications, seek quotations & tenders, complete invoice certifications and all associated correspondence. • Monitoring contractors’ compliance with policies, procedures Health and Safety. • To actively encourage and attend residents meetings to consult and inform of proposed or existing programmes of work including when required out of hours meetings. Ideally we are looking for someone with proven experience and knowledge in building pathology. You will have previously undertaken detailed property Surveys (form & electronic). Knowledge of technical and contractual matters within building construction as well as sound commercial awareness within a social housing environment are both essential criteria for this role. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£28,000
Closing date:	29-05-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hours) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download application form Please click here to download guidance notes

Job title:	Project Manager
Organisation:	One Vision Housing
Vacancy description:	Do you strive for success? Are you passionate about everything you do? Do you do what you say you will do? Do you dare to be different? Do you never stand still? If this is you – we want to hear from you! We are looking for a Project Manager with significant experience in the field of Construction Project Management, with a fundamental knowledge of the construction industry in general, and field of quantity surveying/ Project Management/ Building Surveying in particular. This is a challenging opportunity for someone to make a real difference. One Vision Housing is part of the Sovini group, which is an exciting new type of group with the mission to bring together like-minded organisations to work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations. You will have full responsibility leading a multi-disciplinary team and assist the Asset Manager in providing a complete, proactive and cost efficient construction management service for Property Services. If you are looking for a challenge in a fast paced continually developing company is could be the perfect opportunity for you! We offer a fantastic reward package which includes a final salary pension scheme, a bonus scheme and excellent holiday entitlement which increases with length of service. These are just some of the reasons why we are number 1 employer in the Sunday Times Top 100. If you are interested in applying for the position please visit our website www.ovh.org.uk, email humanresources@ovh.org.uk or call us on 0151 530 5661. Please note we do not accept applications by CV or approaches from recruitment agencies. We are an equal opportunities employer and welcome applications from all members of the community. Closing date: 5.00pm on Wednesday 29 May.
Location:	Liverpool
Salary:	£37,500
Closing date:	29-05-2013
Contact:	Human Resources  (humanresources@ovh.ork.uk) 01515305661 Atlantic House Dunningsbridge Road Bootle Liverpool L30 4TH
Attached files:	Please click here to download job decription Please click here to download person specifiction

Job title:	Client & Asset Insight Manager
Organisation:	MHS Homes
Vacancy description:	Full Time, Permanent 37 hours per week Reporting to the Head of Asset Management, you will be expected to ensure continuous improvement opportunities are identified and implemented within the asset management division, ensuring policy and procedures are maintained. Duties include: • To effectively manage and motivate the Client & Asset Insight Team to deliver the Asset Management objectives. • To ensure that policies, procedures and systems needed for the delivery of high quality Performance and Insight information are established, documented, implemented and maintained. • To develop and implement a customer insight analysis and management reporting system for Asset Management team. • To engage in external sector bodies, establish benchmarking and assess impact of changes in the operating environment and their impact on mhs asset management team. • To develop an effective customer engagement approach. To promote customer engagement, ensure training for involved customers and to ensure actions are undertaken by the relevant operational team. • To develop, based on evidence, tailored services for customers and the asset team members. • To comply with the group’s health & safety policy and to take reasonable care of their own and others health & safety. The post holder is also expected to undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided. Ideally we are looking for someone with proven experience of managing complex projects to successful completion. The successful candidate should have proven experience of carrying out research and writing reports to support policy development. Experience in related legislation and policy development including a good record of staff management and/ or supervision are both essential criteria for this role. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£35,700 per annum
Closing date:	30-05-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hours) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download application form Please click here to download guidance notes

Job title:	Estates Manager
Organisation:	MHS Homes
Vacancy description:	Full Time, Permanent 37 hours per week Reporting to the Direct Services Manager, you will be expected to deliver a high quality customer focused estate service with an emphasis on value for money. Duties include: • Ensure effective staff management and development of a customer focused service. • Ensure that teams’ operational resources are managed in accordance with good practice, company policies and procedures delivering high quality services and value for money. • Ensure financial profitability of the direct works and environmental teams. • Ensure all estate teams resources are trained and capable of complying with all relevant Health & Safety Legislation and company policies and bring to the attention of line managers any failures to comply or areas of risk. • Communicate effectively and proactively with clients and customers ensuring quality information, professional presented. The post holder is also expected to undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided. Ideally we are looking for someone with a good general level of education with proven experience and knowledge of the building industry. The successful candidate will be able to demonstrate budget management experience as well as the ability to develop and control a quality management system to deliver a service to constant standards. Knowledge of current legislation relating to properties and trades management as well as the ability to direct, motivate and develop a trades based workforce are both essential criteria for this role. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£35,000 per annum
Closing date:	30-05-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hours) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download application form Please click here to download guidance notes

Job title:	CARETAKER
Organisation:	Sanctuary Group
Vacancy description:	CARETAKER BANBURY FOYER AND RACHEL HOUSE, BANBURY, OXON £8.87 PER HOUR 21 HOURS PER WEEK – 14 HOURS AT BANBURY FOYER AND 7 HOURS AT RACHEL HOUSE PER WEEK Maintaining a safe and well presented environment, you will carry out general maintenance in the scheme and its grounds. As well as carrying out weekly health and safety checks and risk assessments, you should also adhere to relevant regulations and guidelines. Occasional liaison with contractors and residents is possible, so strong communication (both written and verbal) and organisational skills are key to this role. The successful candidate will need to have basic health and safety knowledge. Knowledge of Legionella disease is also desirable. Travel between sites is a requirement of the role, therefore a full valid driving licence is desirable. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, pro rata (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1395. Closing Date: 5pm on 30 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	BANBURY FOYER AND RACHEL HOUSE, BANBURY, OXON
Salary:	£8.87 PER HOUR
Closing date:	30-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Group Sales & Marketing Manager
Organisation:	Chevin Housing Association Ltd
Vacancy description:	The Together Housing Group is one of the leading housing providers in the North of England, collectively managing 37,000 homes through a number of providers - Chevin Housing, Greenvale Homes, Harewood Housing, Housing Pendle, Pennine Housing and Twin Valley Homes. We’re dedicated to delivering the highest quality of homes and housing services, keeping customers and communities at the heart of everything we do. We are also well placed to offer outstanding career prospects for the future. Group Sales and Marketing Manager Wakefield Based, but travel to other areas across the Group will be required Fixed-term for 2 years £35,000 (subject to Job Evaluation) 37 hours per week Essential car user allowance With experience of managing residential sales and of up-to-date marketing techniques, you will ensure the efficient delivery of our sales objectives for a variety of home ownership products. Leading and motivating your own team, you will pro-actively implement new marketing initiatives and sales products to ensure that we continue to generate the required level of enquiries. We are seeking a professional with business acumen and the ability to forward plan, who understands and applies best practice to all Sales & Marketing activities. You will be an accomplished people manager with the ability to report on all activities, challenge our strategies and suggest, implement and drive your own solutions. This role requires flexibility around your working hours and a full driving licence, as regular travel will be involved. For full details of this role and to apply online please visit our website: www.chevinha.co.uk alternatively, contact the HR team on 01924 831784. No agencies please. CV’s or late applications will not be accepted. Closing date: Friday 31 May 2013 @12 noon. Interview date: w/c 17 June 2013 Embracing diversity, committed to equality, attracting the best talent. We offer a range of benefits including: company pension scheme, healthcare scheme, flexible working and generous holiday entitlement.
Location:	Wakefield
Salary:	£35, 000 (Subject to Job Evaluation)
Closing date:	31-05-2013
Contact:	Carole Crossley  (carole.crossley@togetherhousing.co.uk) 01924 831784 Harrison Street, Wakefield WF1 1PS

Job title:	TRADE SUPERVISOR / SURVEYOR
Organisation:	Sanctuary Group
Vacancy description:	TRADE SUPERVISOR / SURVEYOR 9A KINGSMEAD WAY, HACKNEY, LONDON £30,447 TO £33,830 PER ANNUM 40 HOURS PER WEEK – MONDAY TO FRIDAY, INCLUDING OCCASIONAL EVENINGS AND WEEKENDS AS REQUIRED Working as a key member of our Internal Maintenance Service (IMS) based in London, you will be responsible for pre and post inspections, void turnaround times and contractor management. With recent experience in a similar role, you will undertake surveying work and staff supervision, ensuring that work is carried out within agreed timescales and to the required standard. With a customer focused approach, you will possess excellent communication skills and hold a relevant HNC, NVQ / QCF 3 or City and Guilds qualification (or equivalent). As this role will involve post and joint inspections as well the day-to-day management of trade operations, an excellent trade background / understanding is essential. An understanding of Microsoft Office (or similar) is also required as you will be required to work on spreadsheets and other IT systems. This position requires extensive travel across the London area, so a full current driving licence is essential. A company van will be provided for business use only. Excellent benefits include 26 days annual leave and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SMC1259. Closing date: 5pm on 31 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity
Location:	9A KINGSMEAD WAY, HACKNEY, LONDON
Salary:	£30,447 TO £33,830 PER ANNUM
Closing date:	31-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Temporary Scheme Manager
Organisation:	Accent Group
Vacancy description:	Your duties will include assessing residents support needs and liaising with other agencies bringing in support when required. You will promote and encourage social contact within the scheme and in the wider community and deal with the day-to-day management and marketing of the scheme. You will work mainly by yourself so initiative is vital. This is a part time temporary contract, working 24 hours per week for approximately 12 months. You will have a strong desire to work with older people and the ability to communicate with people at all levels. Ideally you will have knowledge of Housing Benefit and supporting people issues and be willing to attend meetings when requested. We offer an excellent benefits package including a salary based contributory pension scheme with life assurance cover, generous holidays and both internal and external training opportunities.
Location:	Bradford
Salary:	£11,970 per annum
Closing date:	31-05-2013
Contact:	n/a  (n/a) n/a https://jobs.accentgroup.org/Recruitment/Vacancies.aspx
Attached file:	Please click here to download document

Job title:	Resident Liaison Officer
Organisation:	MHS Homes
Vacancy description:	Full Time, 37 hours per week Permanent Reporting to the Senior Customer Services Co-ordinator, you will be required to undertake a range of resident liaison and consultation activities within Asset Management to enhance and develop higher levels of customer service available to all. Duties will include: • Actively working with other key departments to ensure consistency and joint approach to customer service and engagement • Organising and Undertaking resindet and leaseholder consultation activities • Managing and resolving customer complaints as required. The post holder is also expected to undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided. Ideally we are looking for someone with proven experience and knowledge in customer service and preparation & serving of Leasehold notices (section 20). Experience in the co-ordination & facilitation of customer engagement and accessing hard to reach customers is essential for this role. The successful candidate will be PC literate and familiar with propriety software. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£18,137 per annum
Closing date:	31-05-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hours) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download application form Please click here to download guidance notes

Job title:	Maintenance Surveyor
Organisation:	MHS Homes
Vacancy description:	As a member of the Client Team, you will be undertaking surveys and inspections of responsive and programmed maintenance schemes. Other duties will include: • Identifying all defects to internal and external components; especially brickwork/windows/doors, roofs, plumbing, electrical, kitchen and bathroom refurbishment etc. and scheduling replacements or defects onto repair schedules • Carrying out pre-inspections of repairs and post inspections of work completed • Assessing and preparing minor environmental improvement programmes • Preparing specifications, seeking minor quotations and tenders, completing invoice certifications and all associated correspondence • Undertaking a variety of property inspections. The ideal candidate must have thorough knowledge of all building trades and property construction and proven experience in Building Industry. You must also have a working knowledge of health and safety procedures. A full driving license and use of a car for work purpose are also essential for this role. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Criminal Records Disclosure. We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£22,000-£24,000 per annum (depending on experience)
Closing date:	31-05-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634354305 (24hrs) mhs homes Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download guidance notes Please click here to download application form

Job title:	Administration Support Assistant
Organisation:	Gentoo Group Ltd
Vacancy description:	Administration Support Assistant Temporary/Casual -as & when required. The role involves providing a comprehensive and efficient cashiering and support service to Gentoo Sunderland Offices and Depots. To apply for this vacancy go to www.gentoopeople.com
Location:	Sunderland
Salary:	£7.45 - £8.24 per hour
Closing date:	31-05-2013
Contact:	Janice Green  (janice.green@gentoogroup.com) 01915255000 Emperor House 2 Emperor Way Doxford International Bus Park Sunderland SR3 3XR

Job title:	PROJECT WORKER – TEMPORARY POSITION UNTIL 31 DECEMBER 2013
Organisation:	Sanctuary Group
Vacancy description:	PROJECT WORKER – TEMPORARY POSITION UNTIL 31 DECEMBER 2013 CONWAY HOUSE, 65 COTTAGE BECK ROAD, SCUNTHORPE, DN16 1LG £8.42 PER HOUR 18.5 HOURS PER WEEK, TO BE WORKED THURSDAY AND FRIDAY 9AM TO 5PM AND SATURDAY 9AM TO 12.30PM We are looking for an individual with passion and drive to provide support, enabling our clients with a range of complex needs to achieve their potential and live more independently within their community. Ideally, you will have experience of working with ex-offenders and people who have experienced homelessness. As we take a client centred approach to delivering support, we are looking for candidates who pride themselves on having excellent interpersonal skills and the ability to form positive relationships with people from varied backgrounds. You will use these skills to work with colleagues and partner agencies to achieve the best outcome for our clients. This will include regular key working, support planning, as well as liaising with statutory and non-statutory agencies on behalf of the clients, actively encouraging choice and involvement, or acting as advocate when required. In accordance with your core beliefs of delivering a genuinely needs led service, we will look to you to help clients maximise their income, budget, pay their rent and engage with work and training. Previous housing related support experience is desirable. In addition you will also have the ability to learn new skills and work well as part of our committed and hardworking team. Initiative will also be key to your success, as you will be required to source innovative solutions to problems that allow residents independence to be maximised. Many different experiences can be useful and relevant to our work. Therefore, if you have strong communication skills, and experience of working with vulnerable people, then you could succeed in this varied yet challenging role. Candidates who show enthusiasm and commitment to progressing their career within a supported housing environment are encouraged to apply. Occasional travel is a requirement of the role, a full valid driver’s licence and access to transport is desirable. As well as strong support and involvement, you will also receive our excellent benefits package, which includes 28 days annual leave, pro rata (including bank holidays) and a sick pay scheme and loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SSL1422. Closing Date: 5pm on 31 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	CONWAY HOUSE, 65 COTTAGE BECK ROAD, SCUNTHORPE, DN16 1LG
Salary:	£8.42 PER HOUR
Closing date:	31-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	RELIEF SCHEME MANAGER – TEMPORARY POSITION FOR 3 MONTHS
Organisation:	Sanctuary Group
Vacancy description:	RELIEF SCHEME MANAGER – TEMPORARY POSITION FOR 3 MONTHS 164 BIRMINGHAM ROAD, WEST BROMWICH £13,617 TO £14,452 PER ANNUM (PRO RATA) 30 HOURS PER WEEK – 9AM TO 3PM, MONDAY TO FRIDAY The Older Persons Team manages in excess of 600 properties which are designed to meet the needs of older people. We are looking for a highly motivated Relief Scheme Manager who is committed to customer care. The successful applicant will provide a high quality service to our elderly residents assisting them in retaining their independence. You will carry out the day-to-day management of the scheme and play a leading role in co-ordinating various service provisions within the scheme. You will also liaise with internal and external agencies while maintaining a positive and professional approach at all times. As a highly organised and self-motivated individual your skills will include the ability to communicate and negotiate with people from a variety of backgrounds, identifying and co-ordinating elderly residents’ care needs and requirements. You will have a good understanding of Supporting People criteria and a clear understanding of the needs of older people, as well as the ability to build and maintain relationships. In addition, you will have the ability to maintain accurate records utilising your strong report writing / record keeping skills. You will also responsibly monitor service contracts and take appropriate actions where and when the service is unsatisfactory. Travel is a requirement of this role as you will be expected to travel to other schemes for meetings and training, therefore a valid driving licence and access to a vehicle is essential. Excellent benefits include 26 days annual leave, pro rata and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Dulu Miah on 0121 569 8825 or 07799 347815 and quote Ref: SHA2638. Closing date: 5pm on 24 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Association is an exempt charity.
Location:	164 BIRMINGHAM ROAD, WEST BROMWICH
Salary:	£13,617 TO £14,452 PER ANNUM (PRO RATA)
Closing date:	31-05-2013
Contact:	Dulu Miah  (www.sanctuary-group.co.uk) 0121 569 8825 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Care Support Workers
Organisation:	Sanctuary Group
Vacancy description:	CARE SUPPORT WORKERS COVERING THE CAMBRIDGESHIRE AREA £6.88 TO £8.75 PER HOUR (DEPENDENT ON SHIFT AND QUALIFICATIONS) VARIOUS PART TIME HOURS AVAILABLE Sanctuary Home Care prides itself on the quality of service it delivers in the local community. As a Care Support Worker you will be conscientious and committed to ensure that we continue to deliver quality care services. Experience is preferable but full training will be given to those new to the industry. Travel is required for this role; therefore a full drivers licence and access to a vehicle would be desirable. Our excellent benefits package includes 28 days annual leave, pro rata (including bank holidays), sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact David Haynes on 01905 334882 and quote Ref: SHC1296. Closing date: 5pm on 31 May 2013 Building Equality and Diversity. We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	Covering Cambridgeshire
Salary:	£6.88 TO £8.75 PER HOUR (DEPENDENT ON SHIFT AND QUALIFICATIONS)
Closing date:	31-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 01905 334882 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Click here to download document

Job title:	Bank Care Support Workers
Organisation:	Sanctuary Group
Vacancy description:	BANK CARE SUPPORT WORKERS COVERING THE CAMBRIDGESHIRE AREA £6.88 TO £8.75 PER HOUR (DEPENDENT ON SHIFT AND QUALIFICATIONS) HOURS AS AND WHEN REQUIRED Sanctuary Home Care prides itself on the quality of service it delivers in the local community. As a Bank Care Support Worker you will be conscientious and committed to ensure that we continue to deliver quality care services. Experience is preferable but full training will be given to those new to the industry. Travel is required for this role; therefore a full drivers licence and access to a vehicle would be desirable. As these are bank positions, a flexible approach to work is required as you may be asked to work evening and weekend shifts, as well as during times of absence and sickness. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact David Haynes on 01905 334882 and quote Ref: SHC1297. Closing date: 5pm on 31 May 2013 Building Equality and Diversity. We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	Covering Cambridgeshire
Salary:	£6.88 TO £8.75 PER HOUR (DEPENDENT ON SHIFT AND QUALIFICATIONS)
Closing date:	31-05-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 01905 334882 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Click here to download document

Job title:	Trainer
Organisation:	Sanctuary Group
Vacancy description:	TRAINER TO BE INITIALLY BASED AT CROWOOD HOUSE, GYPSY LANE, SWINDON, WILTSHIRE (OFFICE TO BE RELOCATED IN JUNE TO PAPERMAKERS HOUSE, RIVENHALL ROAD, WESTLEA, SWINDON) £8.58 PER HOUR 21 HOURS PER WEEK Sanctuary Home Care prides itself on the quality of service it delivers in the local community. We are looking to recruit an enthusiastic and motivated Trainer responsible for the training of our mandatory courses for our Home Care staff within the Swindon area. Although you will be based at our office at Crowood House, our Home Care office in Swindon, you will be required to travel throughout the Swindon area, therefore access to own transport and a valid driving license is desirable. You will encourage the ongoing development of our staff. You will also be required to up-date staff records and the Training Matrix to ensure we are compliant with CQC. You will utilise your excellent organisational and planning skills sending out invitation letters and monitoring when refresher training is due. Ideally you will be a QCF Assessor or with our support willing to work towards this qualification, proficient computer and administration skills would be an advantage. Our excellent benefits package includes 25 days annual leave pro rata, sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SHC1298. Closing date: 5pm on 31 May 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	Swindon
Salary:	8.58
Closing date:	31-05-2013
Contact:	Recruitment  (www.sanctuary-group.co.uk) 0845 543 6377 Sanctuary Group Chamber Court Castle Street Worcester Worcestershire WR1 3ZQ

Job title:	IT Systems Administrator
Organisation:	One Vision Housing
Vacancy description:	Do you strive to create an environment for commercial & Social Success? Do you adhere to the principles of Collaboration, Motivation and Innovation? If this is you – we want to hear from you! What we are looking for two IT Systems Administrators with significant practical experience of administering environments running at least 3 of the following technologies: Windows Server 2003/8, Microsoft Exchange 2007/2010, Microsoft SQL Server 2005/2008, Hyper-V, Citrix Presentation Server/XenApp, SAN, LAN, UNIX. Also, with proven experience in fault finding and resolving major hardware and software faults. This is a challenging opportunity for someone to make a real difference in a new style group structure. Sovini isn’t just a housing group, it is an exciting new type of group with the mission to bring together like-minded organisations to work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations. You will be responsible for effective provisioning, installation, configuration, operation, and maintenance of the Group’s IT server and network infrastructure and related software. If you are looking for a challenge in a fast paced continually developing company is could be the perfect opportunity for you! If you are interested in applying for the position please visit our website www.ovh.org.uk, email humanresources@ovh.org.uk or call us on 0151 530 5661. Please note we do not accept applications by CV or approaches from recruitment agencies. We are an equal opportunities employer and welcome applications from all members of the community. Closing date: 5.00pm on Friday 31 May 2013.
Location:	Liverpool
Salary:	£30,000
Closing date:	31-05-2013
Contact:	Human Resources  (humanreources@ovh.org.uk) 01515305661 Atlantic House Dunningsbridge Road Bootle Liverpool L30 4TH
Attached files:	Please click here to download job decription Please click here to download person specifiction

Job title:	Software Engineer
Organisation:	One Vision Housing
Vacancy description:	Do you strive to create an environment for commercial & Social Success? Do you adhere to the principles of Collaboration, Motivation and Innovation? If this is you – we want to hear from you! What we are looking for a Software Engineer with experience of building and maintaining robust and innovative software solutions. This is a challenging opportunity for someone to make a real difference in a new style group structure. Sovini isn’t just a housing group, it is an exciting new type of group with the mission to bring together like-minded organisations to work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations. You will be responsible for analysing user requirements and the development of specifications, application software, scripts and delivery of business decision making information. If you are looking for a challenge in a fast paced continually developing company is could be the perfect opportunity for you! If you are interested in applying for the position please visit our website www.ovh.org.uk, email humanresources@ovh.org.uk or call us on 0151 530 5661. Please note we do not accept applications by CV or approaches from recruitment agencies. We are an equal opportunities employer and welcome applications from all members of the community. Closing date: 5.00pm on Friday 31 May 2013.
Location:	Liverpool
Salary:	£30,000
Closing date:	31-05-2013
Contact:	Human Resources  (humanresources@ovh.org.uk) 01515305661 Atlantic House Dunningsbridge Road Bootle Liverpool L30 4TH
Attached files:	Please click here to download job decription Please click here to download person specifiction

Job title:	Regional Housing Directors x 3
Organisation:	Accent Group
Vacancy description:	We are restructuring our business to ensure that we continue to be successful and can meet the challenges facing both the business and our customers in the future. We have three exciting opportunities for experienced and highly motivated housing professionals to lead on the delivery of our new Personal-Modern-Better service offer and to put in place new local staff structures. The task is to build effective and customer focused regional staff teams that can deliver great services to our customers and support them to sustain their tenancies and the communities in which they live. These are key posts in Accent’s national Senior Management Team and will be expected to positively contribute to corporate management activity, taking a proactive and innovative approach to delivering continuous service improvement. For an informal discussion please contact Andrew Williams - Executive Director – Customer Service on 01733-295401.
Location:	Bradford, Peterborough, Camberley
Salary:	£60,000 - £63,000 per annum
Closing date:	02-06-2013
Contact:	n/a  (erecruit@accentgroup.org) n/a https://jobs.accentgroup.org/Recruitment/Vacancies.aspx
Attached file:	Please click here to download document

Job title:	Senior Administrator
Organisation:	MHS Homes
Vacancy description:	Full Time, 37 hours per week 12 months fixed term from July 2013 We are looking for an individual with a sound knowledge of general office administration procedures to provide administrative & management support for the Direct Services team to ensure that a high quality customer service is delivered. Reporting to the Senior Works Scheduler, duties will include: • Providing and maintaining records which will include invoicing • Providing advice and support to Direct Services on overall performance of budgets and performance indicators of areas for improvement. • Providing cover for work scheduling as and when required. The ideal candidate must have a good level of general education, including GCSE Maths and English. You must be computer literate with strong customer service skills and the ability to deal with difficult customers. Ability to undertake reviews of systems and procedures and produce reports of findings is also essential for this role. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£17,500 - £21,000 per annum
Closing date:	03-06-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hours) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specification Please click here to download application form Please click here to download guidance notes

Job title:	Environmental Services Officer
Organisation:	MHS Homes
Vacancy description:	Full Time, 37 hours per week Fixed Term Contract to end of March 2014 We are looking for an experienced individual to assist the Estates Manager in the administration & management of the grounds maintenance and caretaking contracts. You will be responsible for making sure that a great service is provided to all communal and external areas on housing estates and developments under the control of MHS homes. Duties will include: • Carrying out day-to-day monitoring of the grounds maintenance and caretaking contracts and dealing with any issues that arise • Managing a range of estates services issues including fly tipping, complaints and service failures • Liaising with Housing Officers, Anti Social Behaviour Officers, Council Community Safety Officers, Environmental Enforcement Officers, the Police and other agencies in dealing with Environmental issues • Managing resident participation in conjunction with neighbourhood officer. The ideal candidate must have: • Previous experience of working in the construction service sector • Experience in managing a range of estates service issues • Knowledge of working with specifications and standards under a contracted arrangement • Experience of resolving complaints and liaising with customers. It is essential that applicants are willing to work evenings or weekends to suit circumstances as necessary, and wherever possible with reasonable notice. A full UK driving licence and the use of a car for work purposes are essential for this position. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed. To apply or for further details, please visit our website www.mhs.org.uk
Location:	Chatham, Kent
Salary:	c£25,000
Closing date:	03-06-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hrs) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specifiction Please click here to download application form Please click here to download guidance notes

Job title:	Repairs Manager
Organisation:	MHS Homes
Vacancy description:	Full Time, Permanent 37 hours per week Reporting to the Direct Services Manager, you will be expected to deliver a high quality customer focused Repairs service as well as actively engage customers in service development. Duties include: • Ensure effective staff management and development of a customer focused service. • Ensure that teams’ operational resources are managed in accordance with good practice, company policies and procedures delivering high quality services and value for money. • Ensure financial profitability of the direct works and environmental teams. • Ensure repairs teams resources are trained and capable of complying with all relevant Health & Safety Legislation and company policies and bring to the attention of line managers any failures to comply or areas of risk. • Communicate effectively and proactively with clients and customers ensuring quality information, professional presented. • To comply with the groups health & safety policy and other corporate policies and to take reasonable care for of their own and others health & safety. The post holder is also expected to undertake any other reasonable duties within the capabilities and scope of the post as specified by their line manager. In such circumstances appropriate training will be provided. Ideally we are looking for someone with a good general level of education and a working knowledge of all building trades including minor works, measurement and calculation skills. The successful candidate will be able to demonstrate budget management experience as well as the ability to develop and control a quality management system to deliver a service to constant standards. Knowledge of current legislation and building regulations relating to properties and trades management as well as the ability to direct, motivate and develop a trades based workforce are both essential criteria for this role. If you indicate on your equal opportunities monitoring form that you are disabled and you meet the essential criteria for the role, you will be guaranteed an interview. Offer of employment for this post will be subject to satisfactory references and an Enhanced Disclosure through the Disclosure and Barring Service (formerly CRB). We welcome applications from all sectors of the community to assist us reflect the diversity of the customers we serve at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and minority ethnic groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed.
Location:	Chatham, Kent
Salary:	£35,000
Closing date:	03-06-2013
Contact:	Human Resources  (recruit@mhs.org.uk) 01634 354305 (24 hours) Broadside Leviathan Way Chatham Kent ME4 4LL
Attached files:	Please click here to download job decription Please click here to download person specification Please click here to download application form Please click here to download guidance notes

Job title:	Team Administrator – contract until beginning of March 2014
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	This year L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. We are looking for a full time Team Administrator to join our team. The job involves a variety of administrative duties. These will include scanning, minute taking, sorting post, mail merges and photocopying. You should have a commitment to the provision of excellent customer service and be able to show initiative in a busy office environment. You must be organised, flexible and have excellent verbal and written communication skills. Also experience of using Microsoft office packages is essential. Please quote ref: TAGL2 Interviews will be held on 18 June 2013 Please note that we do not issue separate person specifications all the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Garratt Lane, London SW18 4SN
Salary:	Salary range £15,500-£20,750 pro-rata
Closing date:	05-06-2013
Contact:	Niki Foord  (hradminsupport@lqgroup.org.uk) 0844 4069000 HR, Cray House, 3 Maidstone Road, Sidcup, Kent, DA14 5HU

Job title:	Homeoner Services Manager
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	This year L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. 35 Hours per week: Flexible shifts between 8am – 6pm Are you an experienced people manager? Does customer satisfaction get you out of bed in the morning? Do you love a challenge? If the answer to these questions is ‘yes’, then you may be the sort of person we are looking for. As a registered social landlord L&Q meets housing needs for a variety of different customer types, from tenants, to shared owners to outright owners, each with their own specific needs and expectations. A new managerial role has been created in our specialist customer contact team that provides services to our homeowners. Managing a team of 12 advisors you will be responsible for ensuring that our homeowners receive a first class service from initial point of contact to resolution. To be successful in this role, you will need an appetite to challenge existing practices and drive through required change. Previous experience within a service centre environment is essential for this role. Experience within a service centre environment with a property management background would be desirable. Reporting to the Head of Homeowner Services you will be comfortable in producing and analysing performance reports to deadlines, using Microsoft products and providing input into service improvement strategies. A positive customer experience is our number one priority, if you can motivate your team to provide a passionate and committed service that you would be happy to receive yourself then we would like to talk to you. Access to our full suite of benefits including 31 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. In line with our promise to encourage more women into senior roles at L&Q whilst all applications will be judged on merit, we would encourage applications from females as women are underrepresented at senior levels within L&Q. Please quote ref: HOMCH1 Interviews will be held on 19 June 2013 Please note that we do not issue separate person specifications all the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Maidstone Road, Sidcup, Kent DA14 5HU
Salary:	Salary £37,250-£47,750pa
Closing date:	06-06-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 London & Quadrant Housing Trust Cray House, 3 Maidstone Road Sidcup Kent DA14 5HU

Job title:	Procurement Specialist (Building Maintenance)
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	In 2013 L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. 2 x permanent positions 1 x contract approx. 12 months *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. As part of L&Q’s approach to meet the Government’s new challenges and demands on the social housing sector, we have a new Procurement Team within the Asset Management Department and are currently looking to recruit three enthusiastic, hard working Procurement Specialists to join us. You will be an essential part of a team which is responsible for procuring large scale building related contracts for L&Q and ensuring we obtain the best value from our contracts. It is essential that you have excellent written and oral communication skills, as part of your role will be to liaise with other teams to produce complex tender and contract documents including key performance indicators, to ensure that the contracts are delivered to our high expectations. You will also review existing contracts to identify potential savings and efficiencies. You will be required to manage the end-to-end procurement process, so will need a good level of experience in Public Sector and construction contract procurement. You should also possess a good understanding of European procurement legislation, leaseholder consultation and Health and Safety legislation. Access to our full suite of benefits including 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. In line with our promise to encourage more women into senior roles at L&Q whilst all applications will be judged on merit, we would encourage applications from females as women are underrepresented at senior levels within L&Q. Please quote ref: PSCR1 Interviews will be held on 12 June 2013 Please note that we do not issue separate person specifications. All the information you need is included in the role profile, the criteria that is required for the post is set out in the advert. Due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Please apply online at www.lqgroup.org.uk
Location:	Based at Cray House, DA14 5HU
Salary:	Salary £32,750pa - £47,750 per annum plus £1,300 Essential Car User Allowance*
Closing date:	06-06-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 London & Quadrant Housing Trust Cray House, 3 Maidstone Road Sidcup Kent DA14 5HU

Job title:	Revenue Officer
Organisation:	London & Quadrant Housing Trust (Group)
Vacancy description:	JOB OPPORTUNITIES In 2013 L&Q will be celebrating 50 years of achievement and setting out ambitious plans for our next 50 years. We continue to be dedicated to fulfilling our social mission to create places where people want to live and maintaining our financial strength. L&Q manages over 68,000 homes across the capital and the South East, regenerating communities throughout the region and are set to become London’s largest developer of new homes. For eight years running we have been included in the “great places to work” and this year has seen our best result to date, achieving 17th place. Revenue Officers Permanent and contract positions available Are you an enthusiastic, hard working person who works hard to achieve results and give the highest level of customer satisfaction? Then this could be the perfect role for you…….. L&Q has a vibrant and busy Revenue department, which is responsible for collecting rent and for the provision of a revenue service to our residents. In this role you will be primarily responsible for recovering arrears mainly by telephone but also by email, text and letter. Arrears prevention is also a major part of the role, which involves ensuring that tenants are given relevant debt advice and support services in order to maximise their income and resolve any queries or financial difficulties. At L&Q we are focussed on delivering excellent customer service to our residents and need candidates who are highly motivated and dynamic with excellent telephone skills. The ideal candidates would be used to working to targets and KPIs, with the enthusiasm and energy to deliver a consistently high level of performance and customer service. You could be from a debt recovery or credit control background or work in a similarly busy and pressurised environment with a high volume of calls. You will need a good working level of IT & analytical skills with proven attention to detail; highly organised and methodical. We are looking for candidates who demonstrate a clear commitment to the team approach, exchanging ideas and providing support to colleagues. You must be self-motivated and self-starting with the ability to multi-task and effectively manage your own workload, prioritising effectively and consistently meeting deadlines in this busy and demanding environment. There are great rewards to being successful in this role, together with the chance to progress through the business. If your application meets our high standards, you will be invited to participate in our comprehensive interactive assessment centre, where you will be able to demonstrate your skills and customer focussed attitude. Access to our full suite of benefits including 26 days holiday per year, annual bonus subject to group performance, excellent Pension scheme and real investment in your personal & career development. Other benefits include, Benenden Healthcare, an employee assistance programme and non-contributory life assurance. Please quote ref: AROCH8 Assessment centres will be held on 13/14/17 June 2013 Please note due to a high number of applications we will be unable to reschedule the advertised interview date. However if the panel do not recruit on the day and you meet the shortlist we will arrange to interview you at a later date. Early applications are encouraged as we are experiencing a high volume of applicants for all posts, we will review numbers of applicants on a daily basis and once we have received sufficient forms we reserve the right to close the advertisement. As soon as the advert is closed, no further applications will be accepted. If you have not heard from us within 10 days of the job closing please assume you have been unsuccessful on this occasion. Due to the high volume of applications expected for this role, we will be unable to give feedback or discuss your application if you have not been shortlisted. Please apply online at www.lqgroup.org.uk
Location:	Based at Maidstone Road, Sidcup, Kent DA14 5HU
Salary:	Salary £22,250 - £28,500pa
Closing date:	06-06-2013
Contact:	Rosie Gillmore  (hradminsupport@lqgroup.org.uk) 08444069000 London & Quadrant Housing Trust Cray House, 3 Maidstone Road Sidcup Kent DA14 5HU

Job title:	BANK CARE AND SUPPORT WORKERS
Organisation:	Sanctuary Group
Vacancy description:	BANK CARE AND SUPPORT WORKERS BASED AT HILLTOP HOUSE, 3 HELDHAW ROAD, BURY ST EDMUNDS, SUFFOLK, IP32 7ER AND COVERING THE LOCAL COMMUNITY £6.54 TO £6.98 PER HOUR (DEPENDENT ON QUALIFICATIONS) HOURS AS AND WHEN REQUIRED – VARIOUS HOURS AND SHIFTS AVAILABLE Ensuring that our tenants living at Hilltop House and customers living in their own homes receive the right level of care and support to meet their day-to-day needs, you will establish positive relationships with tenants, customers, their families and staff. Promoting safe working practices throughout the scheme you will also provide personal and domestic care and support in keeping tenants’ rooms and communal areas clean and tidy and ensuring customers living in their own homes are safe. With previous experience of working with adults living with learning & physical disabilities & dementia care and in providing a person centred approach, you will ideally be qualified or willing to work towards your NVQ / QCF Level 2 in Health & Social Care. As you will be required to work in the local community in addition to Hilltop house a full current driving licence is essential for this role. As these are bank positions, a flexible approach to work is required as you may be asked to work evening and weekend shifts, as well as during times of absence and sickness. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Julie Hart on 01284 724979 and quote Ref: SSL1425. Closing Date: 5pm on 7 June 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association, an exempt charity.
Location:	BASED AT HILLTOP HOUSE, 3 HELDHAW ROAD, BURY ST EDMUNDS, SUFFOLK, IP32 7ER AND COVERING THE LOCAL COMMUNITY
Salary:	£6.54 TO £6.98 PER HOUR (DEPENDENT ON QUALIFICATIONS)
Closing date:	07-06-2013
Contact:	Julie Hart  (www.sanctuary-group.co.uk) 01284 724979 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Income Management Officer
Organisation:	One Vision Housing
Vacancy description:	Do you strive for success? Are you passionate about everything you do? Do you do what you say you will do? Do you dare to be different? Do you never stand still? If this is you – we want to hear from you! We are looking for an Income Management Officers with relevant experience of working in housing, ideally in an income management setting. This is a challenging opportunity for someone to make a real difference. One Vision Housing is part of the Sovini group, which is an exciting new type of group with the mission to bring together like-minded organisations to work together in partnership to support each other, achieve better value, deliver a high quality service and exceed customer expectations. You will maximise income by effectively identifying and managing arrears cases, taking early and preventative action, and supporting residents to maintain their tenancies. You will also provide advice on payment methods, arrangements to pay and take legal action where necessary. If you are looking for a challenge in a fast paced continually developing company is could be the perfect opportunity for you! We offer a fantastic reward package which includes a final salary pension scheme, a bonus scheme and excellent holiday entitlement which increases with length of service. These are just some of the reasons why we are number 1 employer in the Sunday Times Top 100. If you are interested in applying for the position please visit our website www.ovh.org.uk, email humanresources@ovh.org.uk or call us on 0151 530 5661. Please note we do not accept applications by CV or approaches from recruitment agencies. We are an equal opportunities employer and welcome applications from all members of the community.
Location:	Liverpool
Salary:	£23,580 to £27,885
Closing date:	07-06-2013
Contact:	Human Resources  (humanresources@ovh.org.uk) 01515305661 Atlantic House Dunningsbridge Road Bootle Liverpool L30 4TH
Attached files:	Please click here to download job decription Please click here to download person specification

Job title:	PROJECT OFFICER (MECHANICAL)
Organisation:	Eastlands Homes
Vacancy description:	WANT A CHALLENGING CAREER IN PROPERTY SERVICES? We pride ourselves on our customer relationship and the quality of our services. Our success depends on the quality of our people whether on the front line or providing business critical support services. If you want to be part of an organisation where values are important and a strong desire for continuous development is an essential requirement then read on.... We are looking for a suitably qualified and experienced Project Officer to project manage investment and development schemes to ensure Eastlands Homes meets its promises to customers. We are in year five of a five year £110m improvement programme. Working in multidisciplinary teams, you will be responsible for the day to day management of various mechanical and heating installation schemes, liaising with customers and contractors to ensure the work is delivered on time, to budget and compliant to relevant regulations. Importantly, you will have relevant professional qualifications and be in possession of Gas Industry domestic modules (non-domestic modules advantageous) and have proven experience within the field. You will have a strong customer focus with a proven track record of achievement and experience of the construction sector as well as housing. You will need to have a full driving licence and access to a vehicle for work. This post is subject to a satisfactory Disclosure and Barring Service check (formerly CRB). Application packs can be downloaded from our website www.eastlandshomes.co.uk or by emailing jobs@eastlandshomes.co.uk or calling our 24-hour jobs line 0161 274 2176. Please let us know if you would like any help completing the application. Closing date for receipt of applications is 12 noon on Friday 10 May Eastlands wishes to reflect the communities in which it works, at all levels within the organisation. Applications from under-represented groups including disabled people, people from black and ethnic minority groups, gay, lesbian, bi-sexual and transgender, would be particularly welcomed. If you indicate you are disabled on your monitoring form, you are guaranteed an interview if you can demonstrate the essential criteria for the role.
Location:	Manchester
Salary:	Salary up to £31, 365
Closing date:	10-06-2013
Contact:	Recruitment  (jobs@eastlandshomes.co.uk) 0161 274 2176 Eastlands House, Victoria Street, Manchester, M11 2NX
Attached files:	Click here to download application letter Click here to download application form Click here to download job description Click here to download person specification

Job title:	RECOVERIES OFFICER – TEMPORARY POSITION UNTIL 31 DECEMBER 2013 TO COVER MATERNITY LEAVE
Organisation:	Sanctuary Group
Vacancy description:	RECOVERIES OFFICER – TEMPORARY POSITION UNTIL 31 DECEMBER 2013 TO COVER MATERNITY LEAVE UNIT 3D, NEWLANDS SCIENCE PARK, HULL, EAST YORKSHIRE, HU6 7TQ £18,165 TO £19,474 PER ANNUM (PRO RATA) 35 HOURS PER WEEK – MONDAY TO FRIDAY Sanctuary Housing has regional operations based in the communities in which we operate; Sanctuary manages homes across England and Scotland, providing general rented, sheltered and home ownership accommodation. An excellent opportunity has arisen to join our Recoveries Management Team. We are looking for somebody to work within a team responsible for the collection of debts owed by our Former Tenants and Sundry Debtors. Your role will involve working to maximise collections whilst taking into account the personal profile of our customers. You will need to demonstrate excellent communication skills with the ability to negotiate with a wide range of customers. You will need to display a confident, professional approach with the ability to manage your own accounts using different techniques to engage with our customers. You will receive comprehensive training and support during your time with Sanctuary Housing. Excellent benefits include 26 days annual leave, pro rata and a contributory pension scheme. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SHA2636. Closing date: 5pm on 12 June 2013 Building Equality and Diversity We work closely with the Home Office in order to prevent illegal working. Sanctuary Housing Association is an exempt charity.
Location:	UNIT 3D, NEWLANDS SCIENCE PARK, HULL, EAST YORKSHIRE, HU6 7TQ
Salary:	£18,165 TO £19,474 PER ANNUM (PRO RATA)
Closing date:	12-06-2013
Contact:	Recruitment Team  (www.sanctuary-group.co.uk) 0845 543 6377 Chamber Court Castle Street Worcester WR1 3ZQ
Attached file:	Please click here to download document

Job title:	Team Leader
Organisation:	Sanctuary Group
Vacancy description:	TEAM LEADER MILLBROOK HOUSE, LODE CLOSE, SOHAM, CAMBRIDGESHIRE £8.13 PER HOUR 25 HOURS PER WEEK – INCLUDING EVENINGS AND ALTERNATE WEEKENDS Sanctuary Home Care prides itself on the quality of service it delivers in the local community. We require a Team Leader to supervise and support a team of Care Support Workers, your duties will include: coordinating care, office cover, carrying out assessments with new service users, delivering hands-on care and assisting with managing our “on-call” phone service. We are looking for an experienced, enthusiastic, motivated individual who will share and promote our vision that people should be looked after with the utmost dignity and respect and be proud of the high quality services we provide. Ideally you will be qualified to NVQ / QCF Level 3 in Health & Social Care (or equivalent) or with our support willing to work towards this qualification. You will have good communication skills and the ability to plan and organise your work, proficient computer and administration skills would be an advantage. Travel is a requirement of this role; therefore a full, valid driving licence and access to a vehicle are essential. Our excellent benefits package includes 28 days annual leave, pro rata (including bank holidays), sick pay scheme and a loyalty bonus. To apply, please visit www.sanctuary-group.co.uk to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SHC1307. Closing date: 5pm on 14 June 2013 Building Equality and Diversity. We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	Cambridgeshire
Salary:	£8.13
Closing date:	14-06-2013
Contact:	Recruitment  (www.sanctuary-group.co.uk) 0845 543 6377 Sanctuary Group Chamber Court Castle Street Worcester Worcestershire WR1 3ZQ

Job title:	Bank General Assistant
Organisation:	Sanctuary Group
Vacancy description:	BANK GENERAL ASSISTANT PARK VIEW EXTRA CARE, BROOK SIDE, HUNTINGDON, CAMBRIDGESHIRE £6.64 PER HOUR HOURS AS AND WHEN REQUIRED Providing a quality housekeeping service in the community, you will clean our schemes to a high standard as well as assisting with the catering service. Ideally with previous experience, you will be sympathetic to the needs of older people and dedicated to maintaining a clean, healthy and safe environment. Travel around the community may be a requirement of the role therefore a full valid driving licence and access to a vehicle would be desirable. As this is a bank position, a flexible approach to work is required as you may be asked to work evening and weekend shifts, as well as during times of absence and sickness. To apply, please visit www.sanctuary-group.co.uk/careers to complete an online application or submit your CV and covering letter. For assistance please contact Recruitment on 0845 543 6377 and quote Ref: SHC1308. Closing date: 5pm on 14 June 2013 Building Equality and Diversity. We work closely with the Home Office in order to prevent illegal working. An enhanced police criminal records disclosure will be necessary in the event of a successful application which we will pay for. Sanctuary Home Care Limited, an exempt charity, is a subsidiary of Sanctuary Housing Association, an exempt charity.
Location:	Huntingdon
Salary:	£6.64
Closing date:	14-06-2013
Contact:	Sanctuary Group  (www.sanctuary-group.co.uk) 0845 543 6377 Sanctuary Group Chamber Court Castle Street Worcester Worcestershire WR1 3ZQ

Job title:	Estates Management Team Leader
Organisation:	Rugby Borough Council
Vacancy description:	An experienced person is sought to lead the estates management team in providing income management and tenancy services to our residents. We are looking for a Team Leader who is enthusiastic, committed and challenging in reviewing and developing the services undertaken by the team. You must have knowledge of current legislation relating to housing and anti social behaviour. Experience of working for a social housing landlord as well as having a relevant qualification in housing is desirable. For an informal discussion about this role, please call Liz Dunlop on 01788 533841 You can view full details of this job via our website, where you can also apply on-line. Please visit www.rugby.gov.uk/jobs Alternatively, postal application packs can be obtained by calling 01788 533564 (out of hours answerphone) or by e-mail: contactcentre@rugby.gov.uk Closing Date: 8 April 2013 RUGBY BOROUGH COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER
Location:	Rugby
Salary:	£33,661 - £36,313
Closing date:	07-08-2013
Contact:	Liz Dunlop  (recruitment@rugby.gov.uk) 01788 533841 Rugby Borough Council Town Hall Rugby CV21 2RR
Attached file:	Click here to download the document